Support Board
Date/Time: Tue, 04 Nov 2025 09:25:39 +0000
Cannot connect to live data this morning
View Count: 534
| [2023-03-30 13:44:27] |
| colin0021 - Posts: 34 |
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Hi, I cannot connect to live data this morning. Please help. Successfully login. Already paid. Please see my message log. |
 Screenshot_1.jpg / V - Attached On 2023-03-30 13:44:06 UTC - Size: 438.69 KB - 119 views Attachment Deleted. |
| [2023-03-30 14:16:56] |
| Sierra_Chart Engineering - Posts: 21299 |
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Refer to this section regarding this: Denali Exchange Data Feed: Connections Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-03-30 14:26:59] |
| colin0021 - Posts: 34 |
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How to close all instances? I'm really sure I only have 1 connection at the moment.
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| [2023-03-30 14:44:45] |
| colin0021 - Posts: 34 |
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I just changed my password as well as download current version. Still have no data.
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| [2023-03-30 15:03:05] |
| colin0021 - Posts: 34 |
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Problem fixed. It turned out I had SC running on my laptop without awaring... lol
Date Time Of Last Edit: 2023-03-30 15:03:15
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