Login Page - Create Account

Support Board

Date/Time: Thu, 20 Jun 2024 20:10:44 +0000

Problems with trial activation

View Count: 776

[2024-05-27 07:44:55]
User408810 - Posts: 1
i have same problem The code does not come to the phone
[2024-05-27 14:51:40]
SC Support - Posts: 1830
zfasasdada - Your account has been activated and the usage time extended if necessary.

If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu.

To get started with Sierra Chart, follow the Sierra Chart setup instructions here:
Sierra Chart Setup Instructions 1

After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit".
[2024-05-31 02:12:55]
User198358 - Posts: 1

I have same problem, pls help me.

Many thanks
[2024-05-31 13:18:58]
John - SC Support - Posts: 32499

We have activated the trial for your account. During your trial there are certain symbols which you can use. They are listed here:
Sierra Chart Trial Account and Account Activation: Introduction

Those symbols will work. For full access to all symbols, you need a paid account at this point in time.

Follow these instructions to add usage time to your Sierra Chart account:

1. Select "Help >> Account Control Panel" on the Sierra Chart software menu.

On the displayed webpage, click on "Activate Services".

Or you can also go to this page in your browser:

Login with your Sierra Chart Account Name and Password if necessary.

2. Choose the particular Service Package and the number of Months that you want and press the "Update/Set" button. If you are on a Trial, you will first need to add sufficient credit to your account to pay for the chosen Service Package/Months. In this case, refer to the step below. Once that is done you can then choose the Service Package and number of Months.

3. Add sufficient credit to your Services Balance using any of the available payment options:

For further information, refer to:
Sierra Chart Purchase and License Information: Renewing Access
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-05-31 16:16:13

To post a message in this thread, you need to log in with your Sierra Chart account:


Login Page - Create Account