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Date/Time: Mon, 22 Apr 2024 15:44:50 +0000



Order cancel reject; the order is not in the book

View Count: 231

[2023-03-09 15:11:37]
User652903 - Posts: 18
Yesterday all of my OCO orders started flashing this error. I do not know why as the OCOs were working fine before. The orders are still being cancelled but I am being blinded by the constant error message. Can you please advise why this is happening?
Private File
[2023-03-09 17:05:37]
Sierra_Chart Engineering - Posts: 14044
Are you using the Flatten command or Cancel All?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-03-09 17:10:08]
User652903 - Posts: 18
I'm using Flatten with the option toggled to Cancel all upon Flatten, but I think this is not relevant, since the error message is popping up even when my OCO stop or target is hit on its own.
[2023-03-10 18:04:34]
Sierra_Chart Engineering - Posts: 14044
You can safely disregard this but we do need to look into why this is happening.

It should not be.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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