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Date/Time: Tue, 30 Apr 2024 03:22:24 +0000

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HELP with activation by phone number!

View Count: 321

[2023-03-06 10:34:17] #1 [Go To First Post]
User993441 - Posts: 4
Dear support i have recently made an account in sierra and when i went for activation via SMS,i did not receive any text message. and when i tried to re-enter my phone and i got this message: {"ERROR":"Failed to send code to number. SMS already sent for account."} please help me with my trial activation

[2023-03-06 16:15:55] #2 [Go To First Post]
User993441 - Posts: 4
Dear support i have recently made an account in sierra and when i went for activation via SMS,i did not receive any text message. and when i tried to re-enter my phone and i got this message: {"ERROR":"Failed to send code to number. SMS already sent for account."} please help me with my trial activation

[2023-03-06 18:43:37] #3 [Go To First Post]
John - SC Support - Posts: 31189
We have activated the trial for your account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-12-14 04:03:24] #4 [Go To First Post]
User603650 - Posts: 1
Dear support I have recently made an account in sierra and when i went for activation via SMS, I did not receive any text message. and when i tried to re-enter my phone and i got this message: {"ERROR":"Failed to send code to number. SMS already sent for account."} please help me with my trial activation

[2023-12-14 04:09:05] #5 [Go To First Post]
Sierra_Chart Engineering - Posts: 14147
Your account has been activated and the usage time extended if necessary. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit". To get started with Sierra Chart, follow the Sierra Chart setup instructions here: Sierra Chart Setup Instructions 1 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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