Support Board
Date/Time: Tue, 08 Oct 2024 05:45:58 +0000
LTCCNY-OKCOIN showing .. could be BTCCNY
View Count: 1138
[2014-06-15 00:38:08] |
oyvinds - Posts: 28 |
LTCCNY-OKCOIN in Sierrachart went from 60s (which is normal) to 3650s 4 days ago. 3650 is about 587 USD which is the Bitcoin price. I believe your servers have been confused and now believes that the Bitcoin price is now also the Litecoin price and shows the BTC price at OkCoin for SierraChart symbol LTCCNY-OKCOIN. This is not the case and I am sure this is a huge disappointment to Litecoin longs everywhere. |
[2014-06-15 04:05:39] |
Sierra Chart Engineering - Posts: 104368 |
We are checking on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2014-06-15 07:13:25] |
Sierra Chart Engineering - Posts: 104368 |
This is now solved. The incorrect data has been deleted. Right click on the chart before those higher prices and select Delete and Download Data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2014-06-15 08:17:17] |
oyvinds - Posts: 28 |
Thank you for your quick response. It does appear to be a gap (period in question missing) in the data after delete and download data. I am fine with it and I guess nobody anywhere cares even a tiny bit about that gap. Ticker/chart works, thank you.
Date Time Of Last Edit: 2014-06-15 08:26:47
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[2014-06-15 08:48:13] |
Sierra Chart Engineering - Posts: 104368 |
Yes, we should have mentioned that there is a gap of data. We checked to see if we could get the historical data from another source and we could not.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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