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Win 11 Sierra Chart APP Hangs

View Count: 16905

[2023-02-03 18:02:03]
[Go To First Post]
User894573 - Posts: 9
SC is hanging, making it unusable: Need help tracking down the issue:

Computer restart does not help: Turning off other apps, not helping.
When program is running, app will hang 30 to 40 seconds when changing between SIM to trading.

Included below: SC Message Log, Win Event Viewer (App crash) and Win event Log

Verion 2479

SC Message Log:

HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. | 2023-02-03 12:57:28.705
HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | New receive buffer size: 32768 | 2023-02-03 12:57:28.705
HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Connecting to IP: 38.79.0.89. | 2023-02-03 12:57:28.705
[16852] Chartbook Sharing Server | Restore Settings | Read from File 'C:\SierraChart\Data\ChartbookSharing\ChartbookSharingSettings.config' | 2023-02-03 12:57:30.062
[16852] Chartbook Sharing Server | Restore Settings | Start reading internal server states | 2023-02-03 12:57:30.062
[16852] Chartbook Sharing Server | Restore Settings | Finish reading internal server states. OK | 2023-02-03 12:57:30.063
[16852] Chartbook Sharing Server | Server | Send @RestartServer to All /Start | 2023-02-03 12:57:30.063
Created the DTC Protocol server. | 2023-02-03 12:57:30.063
DTC Protocol Server listening on port 11099. | 2023-02-03 12:57:30.066
Reading Internal Order ID file. | 2023-02-03 12:57:30.066
Reading Trade Orders file. | 2023-02-03 12:57:30.159
Reading Trade Positions file. | 2023-02-03 12:57:30.159
Reading Trade Account Data files. | 2023-02-03 12:57:30.159
UDPListener (2012). Port 22904 | Listening on UDP port 22904. | 2023-02-03 12:57:30.163
Software version: 2479 64-bit | 2023-02-03 12:57:30.163
OpenGL enabled (NVIDIA Corporation/NVIDIA GeForce RTX 3060 Laptop GPU/PCIe/SSE2) | 2023-02-03 12:57:30.164
Primary Thread ID: 16852 | 2023-02-03 12:57:30.164
Usage end date: 2023-03-06 | 2023-02-03 12:57:30.164
Enabled for: Advanced Features 2. | 2023-02-03 12:57:30.164
Enabled for: Sierra Chart Historical Data Service. | 2023-02-03 12:57:30.164
Enabled for: Denali Real-Time Exchange Data Feed. | 2023-02-03 12:57:30.164
Enabled for: Delayed Denali Exchange Data Feed. | 2023-02-03 12:57:30.164
Enabled for exchange2: CME (Trading Account Required) | 2023-02-03 12:57:30.164
Enabled for exchange2: CBOT (Trading Account Required) | 2023-02-03 12:57:30.164
Enabled for exchange2: COMEX (Trading Account Required) | 2023-02-03 12:57:30.164
Enabled for exchange2: NYMEX (Trading Account Required) | 2023-02-03 12:57:30.164
Enabled for exchange2: fairx_exchange.data | 2023-02-03 12:57:30.164
Allow Support for Sierra Chart Data Feeds is enabled. | 2023-02-03 12:57:30.164
Current selected Data/Trading service: Rithmic Direct - DTC | 2023-02-03 12:57:30.164
Custom symbol settings values: enabled | 2023-02-03 12:57:30.164
Chart Update Interval: 500 | 2023-02-03 12:57:30.164
Intraday Data Storage Time Unit: 0 | 2023-02-03 12:57:30.164
Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2023-02-03 12:57:30.164
2023-02-03 17:57:30 Local computer time in UTC | 2023-02-03 12:57:30.164
2023-02-03 12:57:30 Local computer time in SC Time Zone | 2023-02-03 12:57:30.164
2023-02-03 17:57:28 Server time in UTC | 2023-02-03 12:57:30.164
Local computer UTC time and Server UTC time difference: 0 seconds. | 2023-02-03 12:57:30.164
Program path: C:\SierraChart\ | 2023-02-03 12:57:30.164
Data Files path: C:\SierraChart\Data\ | 2023-02-03 12:57:30.164
OS Version Number: 10.0 | 2023-02-03 12:57:30.164
Locale Setting: C | 2023-02-03 12:57:30.164
DLLs: ETFISv3.dll, ETFISv3_64.dll, ETOFSv3_64.dll, mcV-rejection_64.dll, sst_FreeBundle_2273_64.dll, sst_FreeBundle_64.dll, TRG_Free_Indicators_64.dll, UserContributedStudies_64.dll | 2023-02-03 12:57:30.165
Allowed protected custom studies: SST_FreeBundle | 2023-02-03 12:57:30.165
Crash reporter started: true | 2023-02-03 12:57:30.165

Created the DTC Protocol historical data server. | 2023-02-03 12:57:30.190
HD Server Manager | Listening on port 11098. | 2023-02-03 12:57:30.191
Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic_v2.trading. Request ID: 1. | 2023-02-03 12:57:30.192
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2023-02-03 12:57:30.284
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2023-02-03 12:57:30.446
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2023-02-03 12:57:30.446
HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. | 2023-02-03 12:57:30.520
HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | CloseSocket call. | 2023-02-03 12:57:30.521
HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-02-03 12:57:30.521
HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Closed. | 2023-02-03 12:57:30.521
Received 5 login tokens. | 2023-02-03 12:57:30.773
Symbol settings MD5 received. Request ID: 1. | 2023-02-03 12:57:32.206
Symbol settings are up-to-date for rithmic_v2.trading. | 2023-02-03 12:57:32.206
Files to Open on Startup | Opening file: ExampleChartbook.cht | 2023-02-03 12:57:35.087

Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Aggregated | 2023-02-03 12:57:37.100
Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 | 2023-02-03 12:57:37.104
DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2023-02-03 12:57:37.108
DTC Client socket (1) | New receive buffer size: 5242880 | 2023-02-03 12:57:37.108
DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2023-02-03 12:57:37.108
Rithmic Direct - DTC | Network connection to server complete. | 2023-02-03 12:57:37.151
Rithmic Direct - DTC | Starting socket receive thread. | 2023-02-03 12:57:37.151
Rithmic Direct - DTC | Setting DTC encoding to Binary | 2023-02-03 12:57:37.151
Rithmic Direct - DTC | Sending logon request message. | 2023-02-03 12:57:37.151
Rithmic Direct - DTC | Received logon response. | 2023-02-03 12:57:37.286
Rithmic Direct - DTC | Server Name: . | 2023-02-03 12:57:37.286
Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2023-02-03 12:57:37.286
Rithmic Direct - DTC | Successfully connected. | 2023-02-03 12:57:37.286
Rithmic Direct - DTC | Trading is supported. | 2023-02-03 12:57:37.286
Rithmic Direct - DTC | Order cancel and replace is supported. | 2023-02-03 12:57:37.286
Rithmic Direct - DTC | OCO Orders supported. | 2023-02-03 12:57:37.286
Rithmic Direct - DTC | Symbol and Exchange Delimiter: . | 2023-02-03 12:57:37.286
Rithmic Direct - DTC | Connected to server complete. | 2023-02-03 12:57:37.286
Triggering next historical data download in queue. | 2023-02-03 12:57:37.288
Triggering next historical data download in queue. | 2023-02-03 12:57:37.288
Triggering next historical data download in queue. | 2023-02-03 12:57:37.288
Triggering next historical data download in queue. | 2023-02-03 12:57:37.288
Mapping ESM2.CME to ESM22. Service code: cme | 2023-02-03 12:57:37.288
Using symbol data fast lookup vector | 2023-02-03 12:57:37.288
Denali Data Feed | Starting real-time market data updates for: ESM2.CME (ESM22). ID: 1 Service code: cme | 2023-02-03 12:57:37.288
Denali Data Feed | Connecting to the server ds26-2.sierracharts.com. Port 10048 | 2023-02-03 12:57:37.288
Denali Data Feed | Requesting security definition data for: ESM2.CME (ESM22). ID: 1 | 2023-02-03 12:57:37.290
Starting DelayedDownloadMonitoringTimer | 2023-02-03 12:57:37.290
Starting HDTimeoutTimer | 2023-02-03 12:57:37.290
Added historical Intraday data request for ESM2.CME to the queue. | 2023-02-03 12:57:37.290
Intraday data recording state for symbol ESM2.CME is set to download 'Pending'. | 2023-02-03 12:57:37.290
Mapping MESM2.CME to MESM22. Service code: cme | 2023-02-03 12:57:37.290
Denali Data Feed | Starting real-time market data updates for: MESM2.CME (MESM22). ID: 2 Service code: cme | 2023-02-03 12:57:37.290
Denali Data Feed | Requesting security definition data for: MESM2.CME (MESM22). ID: 2 | 2023-02-03 12:57:37.290
Added historical Intraday data request for MESM2.CME to the queue. | 2023-02-03 12:57:37.290
Intraday data recording state for symbol MESM2.CME is set to download 'Pending'. | 2023-02-03 12:57:37.290
Updated verified funded futures trading account ending date to: 2023-03-05 17:57:37 | 2023-02-03 12:57:37.290
No download requests in the queue to start downloads for. | 2023-02-03 12:57:37.292
Delaying start of download for ESM2.CME. | 2023-02-03 12:57:37.293
No download requests in the queue to start downloads for. | 2023-02-03 12:57:37.294
No download requests in the queue to start downloads for. | 2023-02-03 12:57:37.295
DTC Client socket (2) | Creating socket. | 2023-02-03 12:57:37.309
DTC Client socket (2) | New receive buffer size: 5242880 | 2023-02-03 12:57:37.309
DTC Client socket (2) | Connecting to IP: 142.215.17.189. | 2023-02-03 12:57:37.309
Updated verified funded futures trading account ending date to: 2023-03-05 17:57:37 | 2023-02-03 12:57:37.337
Denali Data Feed | Network connection to server complete. | 2023-02-03 12:57:37.350
Denali Data Feed | Starting socket receive thread. | 2023-02-03 12:57:37.350
Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-02-03 12:57:37.350
Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-02-03 12:57:37.416
Denali Data Feed | Sending logon request message. | 2023-02-03 12:57:37.416
Denali Data Feed | Received logon response. | 2023-02-03 12:57:38.248
Denali Data Feed | Server Name: SC Realtime Server. | 2023-02-03 12:57:38.248
Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-02-03 12:57:38.248
Denali Data Feed | Successfully connected. | 2023-02-03 12:57:38.248
Denali Data Feed | Trading is not supported. | 2023-02-03 12:57:38.248
Denali Data Feed | Restarting real-time data updates for symbol: ESM2.CME -> ESM22 | 2023-02-03 12:57:38.248
Denali Data Feed | Restarting real-time data updates for symbol: MESM2.CME -> MESM22 | 2023-02-03 12:57:38.248
Denali Data Feed | Real-time data for symbol ESM2.CME is currently unavailable. | 2023-02-03 12:57:38.387
Denali Data Feed | Received security definition for symbol ESM2.CME | 2023-02-03 12:57:38.387
Denali Data Feed | Real-time data for symbol MESM2.CME is currently unavailable. | 2023-02-03 12:57:38.387
Denali Data Feed | Received security definition for symbol MESM2.CME | 2023-02-03 12:57:38.387
HD Request # 1 | Downloading Intraday chart data for ESM2.CME to the file ESM2.CME.scid. Service: cme | 2023-02-03 12:57:43.286
HD Request # 1 | Download start date-time: 2022-06-17 09:29:59.000000. File last date-time: 2022-06-17 09:29:59.065001 | 2023-02-03 12:57:43.287
HD Request # 1 | Using server: ds26.sierracharts.com port 10150 | 2023-02-03 12:57:43.287
Socket (3) | Creating socket. | 2023-02-03 12:57:43.287
Socket (3) | New receive buffer size: 5242880 | 2023-02-03 12:57:43.287
Socket (3) | Connecting to IP: 142.215.17.188. | 2023-02-03 12:57:43.287
HD Request # 1 | Setting DTC encoding to Binary VLS | 2023-02-03 12:57:43.374
HD Request # 1 | Sending historical data logon request message. | 2023-02-03 12:57:43.374
HD Request # 1 | Requesting Intraday data. Start date-time: 2022-06-17 09:29:59. Record interval: 0. Symbol: ESM22 | 2023-02-03 12:57:43.983
HD Request # 1 | Decompressing data. | 2023-02-03 12:57:44.021
HD Request # 1 | Receiving Intraday data for ESM2.CME starting at 2022-06-17 09:29:59.065000 | 2023-02-03 12:57:44.022
Socket (3) | CloseSocket call. | 2023-02-03 12:57:44.022
Historical data download thread signaled to stop. | 2023-02-03 12:57:44.022
HD Request # 1 | Received 2 Intraday data records from 2022-06-17 09:29:59.065000 to 2022-06-17 09:29:59.065001 (0.0 seconds) and wrote 0 records for ESM2.CME | 2023-02-03 12:57:44.022
Socket (3) | Shutdown started. Waiting for graceful close. | 2023-02-03 12:57:44.022
HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2022-06-17 13:29:59.065001 | 2023-02-03 12:57:44.023
HD Request # 1 | Completion time: 1s. | 2023-02-03 12:57:44.023
HD Request # 1 | Intraday data download complete for ESM2.CME. Unique request ID: 1 | 2023-02-03 12:57:44.023
Removing historical data download ID 1. | 2023-02-03 12:57:44.023
Real-time Intraday chart data file updates started for ESM2.CME | 2023-02-03 12:57:44.023
Intraday chart data file opened for ESM2.CME | 2023-02-03 12:57:44.023
HD Request # 1 | Enabling Intraday chart updating for symbol. | 2023-02-03 12:57:44.023

Triggering next historical data download in queue. | 2023-02-03 12:57:44.023
HD Request # 2 | Downloading Intraday chart data for MESM2.CME to the file MESM2.CME.scid. Service: cme | 2023-02-03 12:57:44.023
HD Request # 2 | Download start date-time: 2022-06-17 09:29:55.000000. File last date-time: 2022-06-17 09:29:55.310000 | 2023-02-03 12:57:44.023
HD Request # 2 | Using server: ds28.sierracharts.com port 10149 | 2023-02-03 12:57:44.023
Socket (4) | Creating socket. | 2023-02-03 12:57:44.024
Socket (4) | New receive buffer size: 5242880 | 2023-02-03 12:57:44.024
Socket (4) | Connecting to IP: 142.215.18.147. | 2023-02-03 12:57:44.024
Socket (3) | Socket gracefully closed by remote side. | 2023-02-03 12:57:44.060
Socket (3) | Closed. | 2023-02-03 12:57:44.060
HD Request # 2 | Setting DTC encoding to Binary VLS | 2023-02-03 12:57:44.108
HD Request # 2 | Sending historical data logon request message. | 2023-02-03 12:57:44.108
HD Request # 2 | Requesting Intraday data. Start date-time: 2022-06-17 09:29:55. Record interval: 0. Symbol: MESM22 | 2023-02-03 12:57:44.700
HD Request # 2 | Decompressing data. | 2023-02-03 12:57:44.741
HD Request # 2 | Receiving Intraday data for MESM2.CME starting at 2022-06-17 09:29:55.310000 | 2023-02-03 12:57:44.742
Socket (4) | CloseSocket call. | 2023-02-03 12:57:44.742
Historical data download thread signaled to stop. | 2023-02-03 12:57:44.742
Socket (4) | Shutdown started. Waiting for graceful close. | 2023-02-03 12:57:44.742
HD Request # 2 | Received 1 Intraday data record from 2022-06-17 09:29:55.310000 to 2022-06-17 09:29:55.310000 (0.0 seconds) and wrote 0 records for MESM2.CME | 2023-02-03 12:57:44.742
HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2022-06-17 13:29:55.310000 | 2023-02-03 12:57:44.743
HD Request # 2 | Completion time: 0s. | 2023-02-03 12:57:44.743
HD Request # 2 | Intraday data download complete for MESM2.CME. Unique request ID: 2 | 2023-02-03 12:57:44.743
Removing historical data download ID 2. | 2023-02-03 12:57:44.743
Real-time Intraday chart data file updates started for MESM2.CME | 2023-02-03 12:57:44.743
Intraday chart data file opened for MESM2.CME | 2023-02-03 12:57:44.743
HD Request # 2 | Enabling Intraday chart updating for symbol. | 2023-02-03 12:57:44.743

Triggering next historical data download in queue. | 2023-02-03 12:57:44.743
No download requests in the queue to start downloads for. | 2023-02-03 12:57:44.743
Socket (4) | Socket gracefully closed by remote side. | 2023-02-03 12:57:44.779
Socket (4) | Closed. | 2023-02-03 12:57:44.780
HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (3) | Creating socket. Using TLS 1.2. | 2023-02-03 12:57:57.115
HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (3) | New receive buffer size: 32768 | 2023-02-03 12:57:57.116
HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (3) | Connecting to IP: 38.79.0.89. | 2023-02-03 12:57:57.116
HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (3) | Socket gracefully closed by remote side. | 2023-02-03 12:57:57.466
HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (3) | CloseSocket call. | 2023-02-03 12:57:57.467
HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-02-03 12:57:57.467
HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (3) | Closed. | 2023-02-03 12:57:57.467



Event Viewer
Problem signature:
P1: SierraChart_64.exe
P2: 0.0.0.0
P3: 63bf7029
P4: nvwgf2umx.dll
P5: 31.0.15.1700
P6: 62e96421
P7: c000041d
P8: 00000000000bea83
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.511ecbfc-8cea-4b24-8648-caadd812e48d.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.8d490119-2b79-4d25-8c0a-5944cc205112.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.d0346765-d09b-49c7-82a0-013aedc4da94.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.492cf455-cd44-4980-9dde-aa125408459f.tmp.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.dd6e1c30-3919-406f-afdb-9480e99b3aed.tmp.xml



Win crash data:

\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_SierraChart_64.e_6e9dfe6dc926c699d6dcaa7064f131eb368395c8_4649d381_79d89af8-9f3c-4763-a89a-708e4db91e02

Analysis symbol:
Rechecking for solution: 0
Report Id: 6d9e8bbd-9820-4e37-90d3-681cd32d0e26
Report Status: 268435456
Hashed bucket: 1c5e5fdcd34332c0918aab5364ed1be7
Cab Guid: 0



Version=1
EventType=APPCRASH
EventTime=133198293029410565
ReportType=2
Consent=1
UploadTime=133198293035325562
ReportStatus=268435456
ReportIdentifier=79d89af8-9f3c-4763-a89a-708e4db91e02
IntegratorReportIdentifier=6d9e8bbd-9820-4e37-90d3-681cd32d0e26
Wow64Host=34404
NsAppName=SierraChart_64.exe
AppSessionGuid=000004dc-0001-000e-7bdb-95081b37d901
TargetAppId=W:0006b2cf28624f009608cc00856cf992c99d0000ffff!00009c2bd80aafd69387f323d9165b0baa89662428eb!SierraChart_64.exe
TargetAppVer=2023//01//12:02:27:53!2a6b554!SierraChart_64.exe
BootId=4294967295
TargetAsId=554
UserImpactVector=808452912
IsFatal=1
EtwNonCollectReason=4
Response.BucketId=1c5e5fdcd34332c0918aab5364ed1be7
Response.BucketTable=4
Response.LegacyBucketId=1264011020094741479
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=SierraChart_64.exe
Sig[1].Name=Application Version
Sig[1].Value=0.0.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=63bf7029
Sig[3].Name=Fault Module Name
Sig[3].Value=nvwgf2umx.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=31.0.15.1700
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=62e96421
Sig[6].Name=Exception Code
Sig[6].Value=c000041d
Sig[7].Name=Exception Offset
Sig[7].Value=00000000000bea83
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.22621.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=6609
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=66095945e47709baedab779d154cf341
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=ceb7
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=ceb7522d6e65845fcb42bb8b7e67c7e2
UI[2]=C:\SierraChart\SierraChart_64.exe
LoadedModule[0]=C:\SierraChart\SierraChart_64.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\System32\GDI32.dll
LoadedModule[5]=C:\WINDOWS\System32\win32u.dll
LoadedModule[6]=C:\WINDOWS\System32\gdi32full.dll
LoadedModule[7]=C:\WINDOWS\System32\msvcp_win.dll
LoadedModule[8]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[9]=C:\WINDOWS\System32\USER32.dll
LoadedModule[10]=C:\WINDOWS\System32\WS2_32.dll
LoadedModule[11]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[12]=C:\WINDOWS\System32\COMDLG32.dll
LoadedModule[13]=C:\WINDOWS\System32\combase.dll
LoadedModule[14]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.22621.608_none_fb280a3c7926c2cc\COMCTL32.dll
LoadedModule[15]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[16]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[17]=C:\WINDOWS\System32\shcore.dll
LoadedModule[18]=C:\WINDOWS\System32\ADVAPI32.dll
LoadedModule[19]=C:\WINDOWS\System32\SHLWAPI.dll
LoadedModule[20]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule[21]=C:\WINDOWS\System32\sechost.dll
LoadedModule[22]=C:\WINDOWS\System32\SHELL32.dll
LoadedModule[23]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
LoadedModule[24]=C:\WINDOWS\System32\ole32.dll
LoadedModule[25]=C:\WINDOWS\System32\OLEAUT32.dll
LoadedModule[26]=C:\WINDOWS\SYSTEM32\MSIMG32.dll
LoadedModule[27]=C:\WINDOWS\System32\IMM32.dll
LoadedModule[28]=C:\WINDOWS\System32\CRYPT32.dll
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[2023-02-04 00:52:54]
[Go To First Post]
Sierra_Chart Engineering - Posts: 14173

When program is running, app will hang 30 to 40 seconds when changing between SIM to trading.

Refer to:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.51 - Very Large and/or Large Number of Trade Activity Files

Section 30.51. Start there. We recommend deleting all the trade activity files.

If that does not help, then refer to other items on the page starting at the beginning.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-02-04 00:54:15

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