Support Board
Date/Time: Fri, 09 May 2025 03:13:23 +0000
Download data
View Count: 353
| [2023-01-23 12:17:23] |
| OriolCasas - Posts: 189 |
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Hello, I am having issues downloading data. See picture attached the gap from 30.12 to 17.01 with nothing on. How is it possible? Thank you |
 ES Denali data.png / V - Attached On 2023-01-23 12:15:50 UTC - Size: 89.22 KB - 106 views |
| [2023-01-23 14:30:53] |
| Sierra_Chart Engineering - Posts: 19513 |
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There is some problem with the Symbol Settings. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Disable the use of Custom Symbol Settings Values. Then follow the instructions here: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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