Support Board
Date/Time: Tue, 04 Nov 2025 12:36:15 +0000
not connected
View Count: 384
| [2023-01-13 23:04:57] |
| User672045 - Posts: 2 |
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Hello, i have make a monthly payment of 36 dollars but my chart is not connected with red instead of green.
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| [2023-01-13 23:39:15] |
| Sierra_Chart Engineering - Posts: 21299 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Connect to the data feed: Select "File >> Disconnect" Select "File >> Connect to Data Feed" After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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