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Date/Time: Fri, 29 Mar 2024 07:00:29 +0000



problem with gain capital

View Count: 434

[2023-01-11 15:19:01]
natanibz - Posts: 130
i want to use the Teton Futures Order Routing but i cant daownlod the previous version of SC
Reading Internal Order ID file. | 2023-01-11 10:14:50.396
Reading Trade Orders file. | 2023-01-11 10:14:50.431
Reading Trade Positions file. | 2023-01-11 10:14:50.431
Reading Trade Account Data files. | 2023-01-11 10:14:50.431
UDPListener (1192). Port 22903 | Listening on UDP port 22903. | 2023-01-11 10:14:50.440
Software version: 2416 64-bit | 2023-01-11 10:14:50.440
Primary Thread ID: 3896 | 2023-01-11 10:14:50.440
Usage end date: 2023-05-16 | 2023-01-11 10:14:50.440
Enabled for: Advanced Features 2. | 2023-01-11 10:14:50.440
Enabled for: Sierra Chart Historical Data Service. | 2023-01-11 10:14:50.440
Enabled for: Denali Real-Time Exchange Data Feed. | 2023-01-11 10:14:50.440
Enabled for: Delayed Denali Exchange Data Feed. | 2023-01-11 10:14:50.440
Enabled for exchange2: CME (Trading Account Required) | 2023-01-11 10:14:50.440
Enabled for exchange2: CBOT (Trading Account Required) | 2023-01-11 10:14:50.440
Enabled for exchange2: COMEX (Trading Account Required) | 2023-01-11 10:14:50.440
Enabled for exchange2: NYMEX (Trading Account Required) | 2023-01-11 10:14:50.440
Enabled for exchange2: fairx_exchange.data | 2023-01-11 10:14:50.440
Allow Support for Sierra Chart Data Feeds is enabled. | 2023-01-11 10:14:50.440
Current selected Data/Trading service: SC Data - All Services | 2023-01-11 10:14:50.440
Custom symbol settings values: disabled | 2023-01-11 10:14:50.440
Chart Update Interval: 500 | 2023-01-11 10:14:50.440
Intraday Data Storage Time Unit: 0 | 2023-01-11 10:14:50.440
Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2023-01-11 10:14:50.440
2023-01-11 15:14:50 Local computer time in UTC | 2023-01-11 10:14:50.440
2023-01-11 10:14:50 Local computer time in SC Time Zone | 2023-01-11 10:14:50.440
2023-01-11 15:14:53 Server time in UTC | 2023-01-11 10:14:50.440
Local computer UTC time and Server UTC time difference: 3 seconds. | 2023-01-11 10:14:50.440
Program path: C:\SierraChart\ | 2023-01-11 10:14:50.440
Data Files path: C:\SierraChart\Data\ | 2023-01-11 10:14:50.440
OS Version Number: 6.1 | 2023-01-11 10:14:50.440
Locale Setting: C | 2023-01-11 10:14:50.440
DLLs: RTscanVol_rc2.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2023-01-11 10:14:50.441
Allowed protected custom studies: | 2023-01-11 10:14:50.441
Crash reporter started: true | 2023-01-11 10:14:50.441

Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2023-01-11 10:14:50.448
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2023-01-11 10:14:50.560
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2023-01-11 10:14:50.617
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2023-01-11 10:14:50.617
Received 5 login tokens. | 2023-01-11 10:14:50.655
Symbol settings MD5 received. Request ID: 1. | 2023-01-11 10:14:52.195
Requested symbol settings for service code scdataallservices. Request ID: 2. | 2023-01-11 10:14:52.195
Symbol settings received. Request ID: 2. | 2023-01-11 10:14:54.575
Files to Open on Startup | Opening file: Chartbook.ES.cht | 2023-01-11 10:14:54.777
ESH23-CME [CBV] Weekly #13 | Reloading chart. | 2023-01-11 10:14:54.785
ESH23-CME [CBV] Weekly #13 | Performing continuous chart historical Daily data download for symbol ESH23-CME starting at last date in file. | 2023-01-11 10:14:54.817
Starting DelayedDownloadMonitoringTimer | 2023-01-11 10:14:54.817
Starting HDTimeoutTimer | 2023-01-11 10:14:54.817
Added historical Daily data request for ESH23-CME to the queue. | 2023-01-11 10:14:54.817
Triggering next historical data download in queue. | 2023-01-11 10:14:54.817
ESH23-CME [CBV] Weekly #13 | Waiting for historical downloads to complete with the IDs: 1, | 2023-01-11 10:14:55.198
ESH23-CME [CBV] Daily #9 | Reloading chart. | 2023-01-11 10:14:55.214
ESH23-CME [CBV] Daily #9 | Waiting for historical downloads to complete with the IDs: 1, | 2023-01-11 10:14:55.363
ESH23-CME [CBV] 1 Min #18 | Reloading chart. | 2023-01-11 10:14:55.373
ESH23-CME [CBV] 1 Min #18 | Waiting for historical downloads to complete with the IDs: 1, | 2023-01-11 10:14:55.378
ESH23-CME [CBV] 60 Min #4 | Reloading chart. | 2023-01-11 10:14:55.384

SC Data - All Services | Connected to server complete. | 2023-01-11 10:14:55.384
Triggering next historical data download in queue. | 2023-01-11 10:14:55.384
Triggering next historical data download in queue. | 2023-01-11 10:14:55.384
Triggering next historical data download in queue. | 2023-01-11 10:14:55.384
Starting DelayedDownloadMonitoringTimer | 2023-01-11 10:14:55.387
Starting HDTimeoutTimer | 2023-01-11 10:14:55.387
Added historical Intraday data request for ESZ22-CME to the queue. | 2023-01-11 10:14:55.387
ESH23-CME [CBV] 60 Min #4 | Waiting for historical downloads to complete with the IDs: 1, 2, | 2023-01-11 10:14:55.404
ESH23-CME [CBV] 60 Min #16 | Reloading chart. | 2023-01-11 10:14:55.450
ESH23-CME [CBV] 60 Min #16 | Waiting for historical downloads to complete with the IDs: 1, 2, | 2023-01-11 10:14:55.467
ESH23-CME [CBV] 10 Min #2 | Reloading chart. | 2023-01-11 10:14:55.498
ESH23-CME [CBV] 10 Min #2 | Waiting for historical downloads to complete with the IDs: 1, 2, | 2023-01-11 10:14:55.515
ESH23-CME [CBV] 5 Min #12 | Reloading chart. | 2023-01-11 10:14:55.584
ESH23-CME [CBV] 5 Min #12 | Waiting for historical downloads to complete with the IDs: 1, 2, | 2023-01-11 10:14:55.601
Mapping ESH23-CME to ESH23. Service code: cme | 2023-01-11 10:14:55.974
Using symbol data fast lookup vector | 2023-01-11 10:14:55.974
HD Request # 1 | Downloading Historical Daily chart data for ESH23-CME. Starting date: 2023-01-06. Service: scdataallservices | 2023-01-11 10:14:55.976
No download requests in the queue to start downloads for. | 2023-01-11 10:14:55.978
Mapping ESZ22-CME to ESZ22. Service code: cme | 2023-01-11 10:14:55.978
HD Request # 2 | Downloading Intraday chart data for ESZ22-CME to the file ESZ22-CME.scid. Service: cme | 2023-01-11 10:14:55.978
HD Request # 2 | Download start date-time: 2022-09-19 10:13:05.000000. File last date-time: 2022-09-19 10:13:05.213000 | 2023-01-11 10:14:55.978
No download requests in the queue to start downloads for. | 2023-01-11 10:14:55.978
HD Request # 2 | Using server: ds26.sierracharts.com port 10149 | 2023-01-11 10:14:55.979
Socket (3) | Creating socket. | 2023-01-11 10:14:55.979
Socket (3) | New receive buffer size: 5242880 | 2023-01-11 10:14:55.979
Socket (3) | Connecting to IP: 142.215.17.188. | 2023-01-11 10:14:55.979
HD Request # 2 | Setting DTC encoding to Binary VLS | 2023-01-11 10:14:56.226
HD Request # 2 | Sending historical data logon request message. | 2023-01-11 10:14:56.226
HD Request # 1 | Requesting historical Daily data for ESH23 starting at 2023-01-05. SC External HD service. | 2023-01-11 10:14:56.436
HD Request # 1 | Receiving historical Daily data for ESH23-CME starting at 2023-01-06. | 2023-01-11 10:14:56.845
HD Request # 1 | Writing historical Daily data to the file ESH23-CME.dly. | 2023-01-11 10:14:56.845
HD Request # 1 | Bytes received: 242 | 2023-01-11 10:14:56.848
HD Request # 1 | Received 4 Daily data records from 2023-01-06 00:00:00 to 2023-01-10 00:00:00 (5.0 days) and wrote 3 records for ESH23-CME | 2023-01-11 10:14:56.848
HD Request # 1 | Completion time: 1s. | 2023-01-11 10:14:56.848
HD Request # 1 | Daily data download complete for ESH23-CME. Unique request ID: 1 | 2023-01-11 10:14:56.848
Removing historical data download ID 1. | 2023-01-11 10:14:56.848

Triggering next historical data download in queue. | 2023-01-11 10:14:56.848
No download requests in the queue to start downloads for. | 2023-01-11 10:14:56.848
HD Request # 2 | Requesting Intraday data. Start date-time: 2022-09-19 10:13:05. Record interval: 0. Symbol: ESZ22 | 2023-01-11 10:14:56.874
ESH23-CME [CBV] 1 Min #18 | Download is complete for all contract months in chart. Proceeding with data load. | 2023-01-11 10:14:56.906
ESH23-CME [CBV] 1 Min #18 | Reloading chart. | 2023-01-11 10:14:56.906
HD Request # 2 | Decompressing data. | 2023-01-11 10:14:56.994
HD Request # 2 | Receiving Intraday data for ESZ22-CME starting at 2022-09-19 10:13:05.005000 | 2023-01-11 10:14:57.131
ESH23-CME [CBV] Daily #9 | Download is complete for all contract months in chart. Proceeding with data load. | 2023-01-11 10:14:57.254
ESH23-CME [CBV] Daily #9 | Reloading chart. | 2023-01-11 10:14:57.255
ESH23-CME [CBV] Weekly #13 | Download is complete for all contract months in chart. Proceeding with data load. | 2023-01-11 10:14:57.404
ESH23-CME [CBV] Weekly #13 | Reloading chart. | 2023-01-11 10:14:57.405
HD Request # 2 | Timestamp of first Intraday data file record written: 2022-09-19 10:13:05.455000. | 2023-01-11 10:14:57.547
ESH23-CME [CBV] 1 Min #18 | Reloading chart. | 2023-01-11 10:14:57.841
ESH23-CME [CBV] Daily #9 | Reloading chart. | 2023-01-11 10:14:57.849
ESH23-CME [CBV] Weekly #13 | Reloading chart. | 2023-01-11 10:14:58.176
SC Data - All Services | Starting real-time market data updates for: ESH23-CME (ESH23). ID: 1 Service code: cme | 2023-01-11 10:14:59.037
SC Data - All Services | Connecting to the server ds21.sierracharts.com. Port 10048 | 2023-01-11 10:14:59.038
SC Data - All Services | Requesting security definition data for: ESH23-CME (ESH23). ID: 1 | 2023-01-11 10:14:59.038
Added historical Intraday data request for ESH23-CME to the queue. | 2023-01-11 10:14:59.038
Intraday data recording state for symbol ESH23-CME is set to download 'Pending'. | 2023-01-11 10:14:59.038
Triggering next historical data download in queue. | 2023-01-11 10:14:59.038
DTC Client socket (1) | Creating socket. | 2023-01-11 10:14:59.073
DTC Client socket (1) | New receive buffer size: 5242880 | 2023-01-11 10:14:59.073
DTC Client socket (1) | Connecting to IP: 216.1.90.129. | 2023-01-11 10:14:59.073
SC Data - All Services | Network connection to server complete. | 2023-01-11 10:14:59.205
SC Data - All Services | Starting socket receive thread. | 2023-01-11 10:14:59.205
SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2023-01-11 10:14:59.206
SC Data - All Services | Setting DTC encoding to Binary VLS | 2023-01-11 10:14:59.372
SC Data - All Services | Sending logon request message. | 2023-01-11 10:14:59.372
SC Data - All Services | Received logon response. | 2023-01-11 10:14:59.519
SC Data - All Services | Server Name: RealTime Server. | 2023-01-11 10:14:59.519
SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2023-01-11 10:14:59.519
SC Data - All Services | Logon error received from server: Data service (sc_exchange2.datafeed) is disabled or unsupported. A software update may be necessary. | 2023-01-11 10:14:59.519
SC Data - All Services | Waiting for socket receive thread to end | 2023-01-11 10:14:59.519
DTC Client socket (1) | CloseSocket call. | 2023-01-11 10:14:59.520
DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2023-01-11 10:14:59.520
SC Data - All Services | Disconnected from the server. | 2023-01-11 10:14:59.520
SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2023-01-11 10:14:59.520
DTC Client socket (1) | Socket gracefully closed by remote side. | 2023-01-11 10:14:59.639
DTC Client socket (1) | Closed. | 2023-01-11 10:14:59.639
SC Data - All Services | Connecting to the server ds28-2.sierracharts.com. Port 443 | 2023-01-11 10:15:01.530
DTC Client socket (1) | Creating socket. | 2023-01-11 10:15:01.531
DTC Client socket (1) | New receive buffer size: 5242880 | 2023-01-11 10:15:01.531
DTC Client socket (1) | Connecting to IP: 142.215.18.148. | 2023-01-11 10:15:01.531
SC Data - All Services | Network connection to server complete. | 2023-01-11 10:15:01.660
SC Data - All Services | Starting socket receive thread. | 2023-01-11 10:15:01.660
SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2023-01-11 10:15:01.660
SC Data - All Services | Setting DTC encoding to Binary VLS | 2023-01-11 10:15:01.791
SC Data - All Services | Sending logon request message. | 2023-01-11 10:15:01.791
SC Data - All Services | Received logon response. | 2023-01-11 10:15:02.670
SC Data - All Services | Server Name: SC Realtime Server. | 2023-01-11 10:15:02.670
SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2023-01-11 10:15:02.670
SC Data - All Services | Successfully connected. | 2023-01-11 10:15:02.670
SC Data - All Services | Trading is not supported. | 2023-01-11 10:15:02.670
SC Data - All Services | Restarting real-time data updates for symbol: ESH23-CME -> ESH23 | 2023-01-11 10:15:02.671
SC Data - All Services | Received security definition for symbol ESH23-CME | 2023-01-11 10:15:02.901
[2023-01-11 15:29:46]
natanibz - Posts: 130
i have download version 2416, how can i use the Teton Futures Order Routing with gain capital?
thanks
[2023-01-11 15:36:21]
Sierra_Chart Engineering - Posts: 13625
You cannot. Teton order routing is separate from Gain Capital. You need to use a different broker when using Teton Order Routing.

They are all listed here:
Sierra Chart Teton Futures Order Routing: Setup Instructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-01-11 15:36:54
[2023-01-11 15:51:33]
natanibz - Posts: 130
because today i couldn't insert orders with Gain Capital. trading doesn't work
[2023-01-11 16:21:53]
natanibz - Posts: 130
have i to contact Gain Capital for problems about trading ?
[2023-01-11 17:19:10]
John - SC Support - Posts: 30444
have i to contact Gain Capital for problems about trading ?

Yes. And keep in mind that Gain Capital is no longer "actively supported" by Sierra Chart. Meaning that we can not give any support for issues, and if Gain Capital makes changes that require an update on our end, then it is not going to happen and you will simply not be able to work with Gain Capital through Sierra Chart.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-01-14 13:11:49]
natanibz - Posts: 130
Can there be some issue with AMPfutures as with GainCapital, or everything works fine? (although I've seen that with AMP I can't use Teton Order Routing)
thanks
[2023-01-14 20:15:30]
Sierra_Chart Engineering - Posts: 13625
AMP is supported by using CQG. No problems with that.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-01-14 21:56:59]
natanibz - Posts: 130
What do you mean by monthly connection fee of the trading service like CQG? and how much is it ?
[2023-01-14 21:58:24]
natanibz - Posts: 130
I trade the NQ
[2023-01-14 23:12:38]
Sierra_Chart Engineering - Posts: 13625
We do not know what this is:
What do you mean by monthly connection fee of the trading service like CQG?

You need to ask the broker about this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-01-15 17:03:10]
natanibz - Posts: 130
AMP is supported by using CQG. No problems with that.

if I use AMP with denali data feed I dont need to use CQG. is it right?
why you tell me to use CQG ?
[2023-01-15 20:12:50]
Sierra_Chart Engineering - Posts: 13625
With AMP will need to use CQG to be able to submit orders to the exchanges.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-01-15 20:37:30]
natanibz - Posts: 130
I didn't understand if Can I use Denali Exchange Data Feed with AMP?
[2023-01-15 21:49:28]
Sierra_Chart Engineering - Posts: 13625
Yes you can.

It has no dependency on a broker and can be used on its own. Other than if you are using CME nonprofessional exchange fees, then you do have to connect once a month to a funded trading account to authorize the real-time data but it is not have to be with AMP.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-01-15 21:50:06

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