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Date/Time: Sat, 20 Apr 2024 13:45:21 +0000



Problem getting VIX intraday data

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[2014-06-02 20:29:23]
Rnn - Posts: 49
Hi,

I'm not able to get intraday data (blank chart) for the VIX index (symbol $VIX) while its historical data is just fine

as for the VIX future (symbol VXM4) the intraday data is ok but only for the current contract - I can't load its previous contracts (I did select the continuous futures contract option) (for example 300 days 240 min chart with volume/date based rollover)

I followed the steps on http://www.sierrachart.com/index.php?l=doc/helpdetails7.html but couldn't see any suggestion for the error's I get

please check the attached error log screenshots below

I'm Using latest version with OEC/Sierra, Maximum Historical Intraday Days to Download is set to 300 for both tick and non-tick data

Any ideas please?
Date Time Of Last Edit: 2014-06-02 20:37:52
imagevix index.PNG / V - Attached On 2014-06-02 20:27:59 UTC - Size: 3 KB - 431 views
imagevx contract.PNG / V - Attached On 2014-06-02 20:28:06 UTC - Size: 76.86 KB - 415 views
[2014-06-02 21:02:37]
Sierra Chart Engineering - Posts: 104368
You cannot get data for $VIX unless you are using the Sierra Chart Exchange Data Feed:
http://www.sierrachart.com/index.php?l=doc/SierraChartRealTimeFuturesStockDataFeed.php

And have activated the CBOE Indices exchange.

There is not going to be much historical data for the VX futures. Only about two months.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-06-02 21:03:41
[2014-06-03 11:07:56]
Rnn - Posts: 49
I'm a bit confused with all of the Market Data Feed Features since I get my data from OEC
How do I activate the CBOE indices exchange only? I've already activated the market data subscription for the CME Group through my OEC account

Date Time Of Last Edit: 2014-06-03 11:08:08
[2014-06-03 13:13:59]
Rnn - Posts: 49
couple of questions regarding the data/trade service settings :
1. what is the difference between enabled to unabled FIX logging - which one is preferred?

2. regarding ur explanation:
"If at any time, you do not want to use the Sierra Chart Real-time and Historical Exchange Data Feed, then uncheck Allow Support for Sierra Chart Data Feeds and reconnect to the data feed with File >> Disconnect and File >> Connect to Data Feed, to use your Trading service provided data feed. "

When Allow Support for Sierra Chart Data Feeds is checked the data I'm getting is only from ur servers? which one is preferred?

thanks


imageconnection.PNG / V - Attached On 2014-06-03 13:03:50 UTC - Size: 2.77 KB - 388 views
[2014-06-03 16:20:09]
Sierra Chart Engineering - Posts: 104368
1. It is recommended that you enable Enable FIX Logging.

2. This is setting not relevant because you are not using the Sierra Chart Exchange Data feed.

How do I activate the CBOE indices exchange only?

You cannot unless you subscribe to the Sierra Chart data feed which is 35 USD per month.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-06-03 16:21:32
[2014-06-04 10:53:23]
Rnn - Posts: 49
thanks, what if I use ur data feed, should I enable/disable fix logging?
[2014-06-04 18:25:05]
Sierra Chart Engineering - Posts: 104368
You should always have FIX Logging enabled when using OEC.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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