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Date/Time: Sat, 27 Apr 2024 05:00:42 +0000



Post From: Problem getting VIX intraday data

[2014-06-02 20:29:23]
Rnn - Posts: 49
Hi,

I'm not able to get intraday data (blank chart) for the VIX index (symbol $VIX) while its historical data is just fine

as for the VIX future (symbol VXM4) the intraday data is ok but only for the current contract - I can't load its previous contracts (I did select the continuous futures contract option) (for example 300 days 240 min chart with volume/date based rollover)

I followed the steps on http://www.sierrachart.com/index.php?l=doc/helpdetails7.html but couldn't see any suggestion for the error's I get

please check the attached error log screenshots below

I'm Using latest version with OEC/Sierra, Maximum Historical Intraday Days to Download is set to 300 for both tick and non-tick data

Any ideas please?
Date Time Of Last Edit: 2014-06-02 20:37:52
imagevix index.PNG / V - Attached On 2014-06-02 20:27:59 UTC - Size: 3 KB - 432 views
imagevx contract.PNG / V - Attached On 2014-06-02 20:28:06 UTC - Size: 76.86 KB - 416 views