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Date/Time: Tue, 30 Apr 2024 06:01:42 +0000



Connection

View Count: 225

[2022-12-06 18:24:42]
User983685 - Posts: 5
Created the DTC Protocol server. | 2022-12-06 13:20:27.296
DTC Protocol Server listening on port 11099. | 2022-12-06 13:20:27.296
Reading Internal Order ID file. | 2022-12-06 13:20:27.296
Reading Trade Orders file. | 2022-12-06 13:20:27.360
Reading Trade Positions file. | 2022-12-06 13:20:27.360
Reading Trade Account Data files. | 2022-12-06 13:20:27.360
Software version: 2443 64-bit | 2022-12-06 13:20:27.370
Primary Thread ID: 5340 | 2022-12-06 13:20:27.370
Usage end date: 2023-01-31 | 2022-12-06 13:20:27.370
Enabled for: Advanced Features 2. | 2022-12-06 13:20:27.370
Enabled for: Sierra Chart Historical Data Service. | 2022-12-06 13:20:27.370
Enabled for: Denali Real-Time Exchange Data Feed. | 2022-12-06 13:20:27.370
Enabled for: Delayed Denali Exchange Data Feed. | 2022-12-06 13:20:27.370
Enabled for exchange2: CME (Trading Account Required) | 2022-12-06 13:20:27.370
Enabled for exchange2: CBOT (Trading Account Required) | 2022-12-06 13:20:27.370
Enabled for exchange2: COMEX (Trading Account Required) | 2022-12-06 13:20:27.370
Enabled for exchange2: NYMEX (Trading Account Required) | 2022-12-06 13:20:27.370
Enabled for exchange2: fairx_exchange.data | 2022-12-06 13:20:27.370
Allow Support for Sierra Chart Data Feeds is enabled. | 2022-12-06 13:20:27.370
Current selected Data/Trading service: CQG WebAPI | 2022-12-06 13:20:27.370
Custom symbol settings values: enabled | 2022-12-06 13:20:27.370
Chart Update Interval: 500 | 2022-12-06 13:20:27.370
Intraday Data Storage Time Unit: 0 | 2022-12-06 13:20:27.370
Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-12-06 13:20:27.370
2022-12-06 18:20:27 Local computer time in UTC | 2022-12-06 13:20:27.370
2022-12-06 13:20:27 Local computer time in SC Time Zone | 2022-12-06 13:20:27.370
2022-12-06 18:20:30 Server time in UTC | 2022-12-06 13:20:27.370
Local computer UTC time and Server UTC time difference: 4 seconds. | 2022-12-06 13:20:27.370
Program path: C:\SierraChart\ | 2022-12-06 13:20:27.370
Data Files path: C:\SierraChart\Data\ | 2022-12-06 13:20:27.370
OS Version Number: 10.0 | 2022-12-06 13:20:27.370
Locale Setting: C | 2022-12-06 13:20:27.370
DLLs: UserContributedStudies_64.dll | 2022-12-06 13:20:27.370
Allowed protected custom studies: | 2022-12-06 13:20:27.370
Crash reporter started: true | 2022-12-06 13:20:27.370

Created the DTC Protocol historical data server. | 2022-12-06 13:20:27.381
HD Server Manager | Listening on port 11098. | 2022-12-06 13:20:27.382
Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. | 2022-12-06 13:20:27.382
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2022-12-06 13:20:27.407
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2022-12-06 13:20:27.589
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2022-12-06 13:20:27.589
Received 5 login tokens. | 2022-12-06 13:20:27.971
Symbol settings MD5 received. Request ID: 1. | 2022-12-06 13:20:29.455
Symbol settings are up-to-date for cqg. | 2022-12-06 13:20:29.455
Files to Open on Startup | Opening file: 1.Chartbook1.test.Cht | 2022-12-06 13:20:32.208
F.US.MNQZ22 1 Min #3 | Reloading chart. | 2022-12-06 13:20:32.241
F.US.MNQZ22 6.25 Range #1 | Reloading chart. | 2022-12-06 13:20:32.264
F.US.MNQZ22 1 Min #4 | Reloading chart. | 2022-12-06 13:20:32.289
Mapping F.US.MNQZ22 to MNQZ22. Service code: cme | 2022-12-06 13:20:32.750
Using symbol data fast lookup vector | 2022-12-06 13:20:32.750
Starting DelayedDownloadMonitoringTimer | 2022-12-06 13:20:32.750
Starting HDTimeoutTimer | 2022-12-06 13:20:32.750
Added historical Intraday data request for F.US.MNQZ22 to the queue. | 2022-12-06 13:20:32.751
Intraday data recording state for symbol F.US.MNQZ22 is set to download 'Pending'. | 2022-12-06 13:20:32.751
Triggering next historical data download in queue. | 2022-12-06 13:20:32.751
HD Request # 1 | Downloading Intraday chart data for F.US.MNQZ22 to the file F.US.MNQZ22.scid. Service: cme | 2022-12-06 13:20:32.751
HD Request # 1 | Download start date-time: 2022-12-06 13:20:17.000000. File last date-time: 2022-12-06 13:20:17.111000 | 2022-12-06 13:20:32.751
HD Request # 1 | Using server: ds23.sierracharts.com port 10149 | 2022-12-06 13:20:32.751
Socket (1) | Creating socket. | 2022-12-06 13:20:32.789
Socket (1) | New receive buffer size: 5242880 | 2022-12-06 13:20:32.789
Socket (1) | Connecting to IP: 142.215.18.103. | 2022-12-06 13:20:32.789
HD Request # 1 | Setting DTC encoding to Binary VLS | 2022-12-06 13:20:32.929
HD Request # 1 | Sending historical data logon request message. | 2022-12-06 13:20:32.929
HD Request # 1 | Requesting Intraday data. Start date-time: 2022-12-06 13:20:17. Record interval: 0. Symbol: MNQZ22 | 2022-12-06 13:20:33.513
HD Request # 1 | Decompressing data. | 2022-12-06 13:20:33.579
HD Request # 1 | Receiving Intraday data for F.US.MNQZ22 starting at 2022-12-06 13:20:17.111000 | 2022-12-06 13:20:33.580
Socket (1) | CloseSocket call. | 2022-12-06 13:20:33.580
Socket (1) | Shutdown started. Waiting for graceful close. | 2022-12-06 13:20:33.580
Historical data download thread signaled to stop. | 2022-12-06 13:20:33.580
HD Request # 1 | Timestamp of first Intraday data file record written: 2022-12-06 13:20:17.427000. | 2022-12-06 13:20:33.580
HD Request # 1 | Received 260 Intraday data records from 2022-12-06 13:20:17.111000 to 2022-12-06 13:20:37.123000 (20.0 seconds) and wrote 259 records for F.US.MNQZ22 | 2022-12-06 13:20:33.580
HD Request # 1 | Completion time: 1s. | 2022-12-06 13:20:33.581
HD Request # 1 | Intraday data download complete for F.US.MNQZ22. Unique request ID: 1 | 2022-12-06 13:20:33.581
Removing historical data download ID 1. | 2022-12-06 13:20:33.581
HD Request # 1 | Enabling Intraday chart updating for symbol. | 2022-12-06 13:20:33.581

Triggering next historical data download in queue. | 2022-12-06 13:20:33.581
Historical data for F.US.MNQZ22 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2022-12-06 13:20:33.581
No download requests in the queue to start downloads for. | 2022-12-06 13:20:33.581
Socket (1) | Socket gracefully closed by remote side. | 2022-12-06 13:20:33.645
Socket (1) | Closed. | 2022-12-06 13:20:33.645

CQG WebAPI | Connecting to server api.cqg.com | 2022-12-06 13:20:34.296
CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2022-12-06 13:20:34.296
CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2022-12-06 13:20:34.322
CQG WebSocket socket (1) | New receive buffer size: 5242880 | 2022-12-06 13:20:34.322
CQG WebSocket socket (1) | Connecting to IP: 208.48.16.17. | 2022-12-06 13:20:34.322
CQG WebSocket | Opening WebSocket. | 2022-12-06 13:20:34.390
CQG WebSocket | Sending WebSocket handshake. | 2022-12-06 13:20:34.390
CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2022-12-06 13:20:34.590
CQG WebSocket | Server header | Connection: upgrade | 2022-12-06 13:20:34.590
CQG WebSocket | Server header | Sec-WebSocket-Accept: U3xemK1hRkI6Vj+167Ph6IIZbUs= | 2022-12-06 13:20:34.590
CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2022-12-06 13:20:34.590
CQG WebSocket | Server header | Upgrade: websocket | 2022-12-06 13:20:34.590
CQG WebSocket | Server header | | 2022-12-06 13:20:34.590
CQG WebSocket | Web socket state is now open. | 2022-12-06 13:20:34.590
CQG WebAPI | WebSocket connected. | 2022-12-06 13:20:34.590
CQG WebAPI | Sending market data logon message. | 2022-12-06 13:20:34.590
CQG WebAPI | Base Time: 2022-11-30T04:56:09. 2022-11-30 04:56:09 | 2022-12-06 13:20:34.689
CQG WebAPI | Logon successful. Session Token = u1pzE0Ynhq5kFXcFRR6+9t40r/qa4fwaJZW7GyCLn24Dk8JWiRPZ+qxiuWTjcldutvlocYJwYWq | 2022-12-06 13:20:34.689
CQG WebAPI | Connected to server complete. | 2022-12-06 13:20:34.689
Triggering next historical data download in queue. | 2022-12-06 13:20:34.690
Triggering next historical data download in queue. | 2022-12-06 13:20:34.690
Triggering next historical data download in queue. | 2022-12-06 13:20:34.690
Triggering next historical data download in queue. | 2022-12-06 13:20:34.690
Updated verified funded futures trading account ending date to: 2023-01-05 18:20:34 | 2022-12-06 13:20:34.697
CQG WebAPI | Sending Trade Accounts request message. | 2022-12-06 13:20:34.697
No download requests in the queue to start downloads for. | 2022-12-06 13:20:34.697
No download requests in the queue to start downloads for. | 2022-12-06 13:20:34.697
No download requests in the queue to start downloads for. | 2022-12-06 13:20:34.697
No download requests in the queue to start downloads for. | 2022-12-06 13:20:34.697
Mapping F.US.MNQZ22 to MNQZ22. Service code: cme | 2022-12-06 13:20:34.753
Using symbol data fast lookup vector | 2022-12-06 13:20:34.753
SC Data - All Services | Starting real-time market data updates for: F.US.MNQZ22 (MNQZ22). ID: 1 Service code: cme | 2022-12-06 13:20:34.753
SC Data - All Services | Connecting to the server ds28-2.sierracharts.com. Port 443 | 2022-12-06 13:20:34.753
CQG WebAPI | Sending symbol resolution request for F.US.MNQZ22. ID: 47951 | 2022-12-06 13:20:34.754
SC Data - All Services | Requesting security definition data for: F.US.MNQZ22 (MNQZ22). ID: 1 | 2022-12-06 13:20:34.754
Added historical Intraday data request for F.US.MNQZ22 to the queue. | 2022-12-06 13:20:34.754
Intraday data recording state for symbol F.US.MNQZ22 is set to download 'Pending'. | 2022-12-06 13:20:34.754
Triggering next historical data download in queue. | 2022-12-06 13:20:34.754
DTC Client socket (2) | Creating socket. | 2022-12-06 13:20:34.755
DTC Client socket (2) | New receive buffer size: 5242880 | 2022-12-06 13:20:34.756
DTC Client socket (2) | Connecting to IP: 142.215.18.108. | 2022-12-06 13:20:34.756
Delaying start of download for F.US.MNQZ22. | 2022-12-06 13:20:34.756
CQG WebAPI | Brokerage name: AMP. Account Name: 155162 | 2022-12-06 13:20:34.812
Updated verified funded futures trading account ending date to: 2023-01-05 18:20:34 | 2022-12-06 13:20:34.812
CQG WebAPI | Sending collateral subscribe request. | 2022-12-06 13:20:34.812
CQG WebAPI | Received symbol resolution report for symbol F.US.MNQZ22. Search Symbol: F.US.MNQZ22. Request ID: 47951. Contract ID: 1. | 2022-12-06 13:20:34.820
SC Data - All Services | Network connection to server complete. | 2022-12-06 13:20:34.822
SC Data - All Services | Starting socket receive thread. | 2022-12-06 13:20:34.823
SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2022-12-06 13:20:34.823
SC Data - All Services | Setting DTC encoding to Binary VLS | 2022-12-06 13:20:34.899
SC Data - All Services | Sending logon request message. | 2022-12-06 13:20:34.899
CQG WebAPI | Sending positions subscribe request. RequestID: 47953 | 2022-12-06 13:20:34.952
CQG WebAPI | Sending orders subscribe request. RequestID: 47954 | 2022-12-06 13:20:34.952
SC Data - All Services | Received logon response. | 2022-12-06 13:20:35.685
SC Data - All Services | Server Name: SC Realtime Server. | 2022-12-06 13:20:35.685
SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2022-12-06 13:20:35.685
SC Data - All Services | Successfully connected. | 2022-12-06 13:20:35.685
SC Data - All Services | Trading is not supported. | 2022-12-06 13:20:35.685
SC Data - All Services | Restarting real-time data updates for symbol: F.US.MNQZ22 -> MNQZ22 | 2022-12-06 13:20:35.685
SC Data - All Services | Received security definition for symbol F.US.MNQZ22 | 2022-12-06 13:20:35.842
F.US.MNQZ22[M] 1 Min #4 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-12-06 13:20:37.553
F.US.MNQZ22[M] 1 Min #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-12-06 13:20:37.862
F.US.MNQZ22[M] 1 Min #3 | Reloading chart. | 2022-12-06 13:20:38.609
F.US.MNQZ22[M] 1 Min #4 | Reloading chart. | 2022-12-06 13:20:38.616
F.US.MNQZ22[M] 6.25 Range #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-12-06 13:20:38.791
F.US.MNQZ22[M] 6.25 Range #1 | Reloading chart. | 2022-12-06 13:20:39.609
HD Request # 2 | Downloading Intraday chart data for F.US.MNQZ22 to the file F.US.MNQZ22.scid. Service: cme | 2022-12-06 13:20:40.781
HD Request # 2 | Download start date-time: 2022-12-06 13:20:37.000000. File last date-time: 2022-12-06 13:20:37.123000 | 2022-12-06 13:20:40.782
HD Request # 2 | Using server: ds26.sierracharts.com port 10150 | 2022-12-06 13:20:40.783
Socket (3) | Creating socket. | 2022-12-06 13:20:40.809
Socket (3) | New receive buffer size: 5242880 | 2022-12-06 13:20:40.809
Socket (3) | Connecting to IP: 142.215.18.107. | 2022-12-06 13:20:40.809
HD Request # 2 | Setting DTC encoding to Binary VLS | 2022-12-06 13:20:40.952
HD Request # 2 | Sending historical data logon request message. | 2022-12-06 13:20:40.952
HD Request # 2 | Requesting Intraday data. Start date-time: 2022-12-06 13:20:37. Record interval: 0. Symbol: MNQZ22 | 2022-12-06 13:20:41.548
HD Request # 2 | Decompressing data. | 2022-12-06 13:20:41.617
HD Request # 2 | Receiving Intraday data for F.US.MNQZ22 starting at 2022-12-06 13:20:37.111000 | 2022-12-06 13:20:41.618
Socket (3) | CloseSocket call. | 2022-12-06 13:20:41.618
Socket (3) | Shutdown started. Waiting for graceful close. | 2022-12-06 13:20:41.618
Historical data download thread signaled to stop. | 2022-12-06 13:20:41.618
HD Request # 2 | Timestamp of first Intraday data file record written: 2022-12-06 13:20:37.698000. | 2022-12-06 13:20:41.618
HD Request # 2 | Received 210 Intraday data records from 2022-12-06 13:20:37.111000 to 2022-12-06 13:20:44.601000 (7.5 seconds) and wrote 207 records for F.US.MNQZ22 | 2022-12-06 13:20:41.618
HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2022-12-06 18:20:44.601000 | 2022-12-06 13:20:41.622
Added 52 Time and Sales records to Intraday data file for F.US.MNQZ22 after download. | 2022-12-06 13:20:41.622
HD Request # 2 | Completion time: 1s. | 2022-12-06 13:20:41.622
HD Request # 2 | Intraday data download complete for F.US.MNQZ22. Unique request ID: 2 | 2022-12-06 13:20:41.622
Removing historical data download ID 2. | 2022-12-06 13:20:41.622
Real-time Intraday chart data file updates started for F.US.MNQZ22 | 2022-12-06 13:20:41.622
Intraday chart data file opened for F.US.MNQZ22 | 2022-12-06 13:20:41.622
HD Request # 2 | Enabling Intraday chart updating for symbol. | 2022-12-06 13:20:41.622

Triggering next historical data download in queue. | 2022-12-06 13:20:41.623
No download requests in the queue to start downloads for. | 2022-12-06 13:20:41.623
Socket (3) | Socket gracefully closed by remote side. | 2022-12-06 13:20:41.683
Socket (3) | Closed. | 2022-12-06 13:20:41.683
Opened cached Intraday file: C:\SierraChart\Data\F.US.MNQZ22.scid. Thread ID: 7548 | 2022-12-06 13:20:42.491
F.US.MNQZ22[M] 1 Min #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-12-06 13:20:44.050
F.US.MNQZ22[M] 1 Min #4 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-12-06 13:20:44.506
Chart #4 has tagged chart #1 for full recalculation. Chartbook: 1.Chartbook1.test.Cht | 2022-12-06 13:20:44.766
F.US.MNQZ22[M] 6.25 Range #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-12-06 13:20:46.108
[2022-12-06 19:45:11]
John - SC Support - Posts: 31189
There is nothing in the Message Log that you provided that is showing any issue. Also, your account all looks good, so we do not see any reason for you to be having any trouble.

What exactly is going on? What is the problem?
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