Login Page - Create Account

Support Board


Date/Time: Mon, 09 Jun 2025 20:48:34 +0000



No more data from Binance

View Count: 633

[2022-12-01 14:14:08]
User906616 - Posts: 5
Hello,

I am well connected to SC Data-All services, yet I stopped receiving data from binance on sierrachart at 1:25 am UTC+2 today (1st december). Is there anything I can do to fix this? I relaunched sierra chart already, without success.

Thank you
[2022-12-01 14:34:30]
Sierra_Chart Engineering - Posts: 19872
Refer to:
RESOLVED: Binance Data Feed Unavailable
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-12-01 14:42:46]
User906616 - Posts: 5
So for now we still need to wait?

Thank you
[2022-12-01 14:48:55]
Sierra_Chart Engineering - Posts: 19872
Yes.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-12-02 08:34:45]
User661335 - Posts: 6
Hi,

I saw the Binance feed has been restored from another forum post, thanks.

Just wondering will the gap from when the feed went down up to when it restarted be updated at some point?

Thanks
[2022-12-02 10:19:49]
Sierra_Chart Engineering - Posts: 19872
No we cannot fill in the gap.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account