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Date/Time: Thu, 25 Apr 2024 14:57:00 +0000



Not connect to T4

View Count: 1099

[2014-05-27 16:23:19]
nick762 - Posts: 11
Software version: 1074 | 2014-05-27 20:12:13
Usage end date: 2014-09-28 | 2014-05-27 20:12:13
Enabled for: Sierra Chart Historical Data Service. | 2014-05-27 20:12:13
Allow Support for Sierra Chart Data Feeds is enabled. | 2014-05-27 20:12:13
Active service: CTS T4 | 2014-05-27 20:12:13
Time Zone: +04:00:00 (MSK+04) | 2014-05-27 20:12:13
2014-05-27 20:12:13 Local computer clock time | 2014-05-27 20:12:13
2014-05-27 16:12:13 GMT time | 2014-05-27 20:12:13
2014-05-27 20:12:13 Time zone adjusted time | 2014-05-27 20:12:13
Time difference to server time: 2 seconds. | 2014-05-27 20:12:13
Program path: C:\SierraChart\ | 2014-05-27 20:12:13
Data Files path: C:\SierraChart\Data\ | 2014-05-27 20:12:13
OS Version Number: 6.1 | 2014-05-27 20:12:13

Checking for new symbol settings for cts | 2014-05-27 20:12:13

CTS FIX - Connecting to CTS Live server fix.t4login.com:10443 | 2014-05-27 20:12:19
CTS FIX - Firm: Dorman | 2014-05-27 20:12:19
Resolved address fix.t4login.com to IP 208.116.215.102 | 2014-05-27 20:12:19
The network socket is connected. | 2014-05-27 20:12:19
The socket starting SSL connection. | 2014-05-27 20:12:19
SSL socket is now connected. | 2014-05-27 20:12:20
CTS FIX: Sending the Logon message. | 2014-05-27 20:12:20
CTS FIX: Received a Logout message. Text = The user has not completed the market data setup and should login to www.t4login.com and complete the setup page. | 2014-05-27 20:12:20
CTS FIX: Sending a Logout message. Text = Received Logout message. | 2014-05-27 20:12:20
The SSL socket was shut down successfully. | 2014-05-27 20:12:20
CTS FIX: Logged out and disconnected. | 2014-05-27 20:12:20
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-05-27 20:12:20
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-05-27 20:12:20
CTS FIX: Disconnected. | 2014-05-27 20:12:20
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-05-27 20:12:20

CTS FIX - Connecting to CTS Live server fix.t4login.com:10443 | 2014-05-27 20:12:25
CTS FIX - Firm: Dorman | 2014-05-27 20:12:25
Resolved address fix.t4login.com to IP 208.116.215.102 | 2014-05-27 20:12:25
The network socket is connected. | 2014-05-27 20:12:26
The socket starting SSL connection. | 2014-05-27 20:12:26
SSL socket is now connected. | 2014-05-27 20:12:26
CTS FIX: Sending the Logon message. | 2014-05-27 20:12:26
CTS FIX: Received a Logout message. Text = The user has not completed the market data setup and should login to www.t4login.com and complete the setup page. | 2014-05-27 20:12:26
CTS FIX: Sending a Logout message. Text = Received Logout message. | 2014-05-27 20:12:26
The SSL socket was shut down successfully. | 2014-05-27 20:12:26
CTS FIX: Logged out and disconnected. | 2014-05-27 20:12:26
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-05-27 20:12:26
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-05-27 20:12:26
CTS FIX: Disconnected. | 2014-05-27 20:12:26
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-05-27 20:12:26


[2014-05-27 17:32:50]
Sierra Chart - Max - Posts: 5596
You are getting the following Error:
The user has not completed the market data setup and should login to www.t4login.com and complete the setup page.

So you should login to www.t4login.com and complete the setup page.
Sierra Chart Support

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