Support Board
Date/Time: Tue, 16 Sep 2025 21:53:46 +0000
need help restoring previous settings
View Count: 783
| [2022-11-30 16:30:37] |
| User427561 - Posts: 217 |
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on start up this morning, the usual floating toolbar I had with the drawing icons disappeared and the mouse dropdown menue changed in the selections availabl before. I tied previous setups to no avail. I need help posibly remote assistance to verbally discuss my issues, to restore my system to the conditions I had before. thank you my phone numder id 904 2723407 Date Time Of Last Edit: 2022-11-30 16:43:18
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| [2022-11-30 18:21:08] |
| User427561 - Posts: 217 |
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stii need hejp resetting my charts anf mouse pointer settings per my above post thank you
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| [2022-11-30 23:16:58] |
| Sierra_Chart Engineering - Posts: 20900 |
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We will call you as soon as we can. For reference, this is how you can restore a prior configuration: Resetting Sierra Chart to a Default State / Restoring Backup Global Configuration File: Restoring Backup Global Configuration File Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-02 15:04:38] |
| User427561 - Posts: 217 |
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still unable placing chrt hrtcut undicators on ane contrl bar need help thsnks
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