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Date/Time: Mon, 09 Jun 2025 20:47:42 +0000



Missing chart data on exchange traded oil spread CL

View Count: 535

[2022-11-28 05:42:59]
User480295 - Posts: 12
Hi,

I am using CQG data feed for Sierra Chart. I have some missing data on the Jan-Feb spread for CL chart. I tried to use the Delete and Download function but the data remains missing.
Please see attached for the Sierra chart image.

Please advise. Thank you.
imagea.jpg / V - Attached On 2022-11-28 05:42:05 UTC - Size: 179.22 KB - 116 views
[2022-11-28 10:03:16]
Sierra_Chart Engineering - Posts: 19872
We cannot help with this.

We can only help with our Denali Data Feed. That is what you need to use for market data. It does provide spread data.

Information about the Denali Data Feed:
Denali Exchange Data Feed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-12-01 17:26:56]
User480295 - Posts: 12
Whenever I load my spread chart, this message "Symbol settings not found for current service" appears. Is there a way to remove this message so that it doesn't show up again?
Please see attached image.

Thanks.
imagea.jpg / V - Attached On 2022-12-01 17:26:12 UTC - Size: 184.1 KB - 109 views

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