Login Page - Create Account

Support Board

Date/Time: Fri, 27 Jan 2023 08:50:48 +0000

Disrupted internet question

View Count: 71

[2022-11-25 18:10:14]
Black_Flag_Marine - Posts: 1
Hello, I'm considering moving over from Ninjatrader 8 to Sierra Chart. I travel and don't always have the best internet connection. NT8 relies on a steady feed to build charts over time, if the connection ever drops out, I'm left with an incomplete chart until I manually refresh it.

Can anyone tell me how Sierra Chart handles connection drop outs? Will the chart fill the missing data in when the connection is restored, or does it need to be refreshed in the same manner as Ninjatrader?
[2022-11-25 18:21:34]
Sierra_Chart Engineering - Posts: 6328
Will the chart fill the missing data in when the connection is restored,
Yes automatically.

We have given you a new trial.

You can test with the delayed feed:
Delayed Exchange Data Feed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-11-25 18:22:31

To post a message in this thread, you need to log in with your Sierra Chart account:


Login Page - Create Account