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Date/Time: Tue, 06 Dec 2022 08:00:00 +0000



Not Connected

View Count: 34

[2022-11-24 22:00:43]
User769294 - Posts: 1
Hi. How are you doing? My Sierra chart says not connected in red. I followed the instruction to link up with a data provider buy no use. I'm using the free trial by the way.
[2022-11-24 22:15:58]
Sierra_Chart Engineering - Posts: 5500
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Connect to the data feed:

Select "File >> Disconnect"

Select "File >> Connect to Data Feed"

After about 30 seconds, provide a copy of the Message Log following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

We will then determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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