Login Page - Create Account

Support Board


Date/Time: Tue, 23 Apr 2024 18:30:03 +0000



Rithmic Data feed

View Count: 240

[2022-11-22 16:26:22]
Maris Voitins - Posts: 1
Hi,Im trying to connect to Rithmic,but its not connecting,there is written Reconnect Wait for a long time without some action,I activated service package 11 today.

I was following instruction,but I think the problem is,that I dont have an activ trading accout,only funded

Rithmic Direct - DTC | Using server connection: | 2022-11-22 10:47:47.610
Rithmic Direct - DTC | Remote address is not set. | 2022-11-22 10:47:47.613
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-11-22 10:47:47.613
Select 'File >> Disconnect' to prevent further connection attempts. | 2022-11-22 10:47:47.613
DTC Client socket (0) | CloseSocket call. | 2022-11-22 10:47:47.627
Rithmic Direct - DTC | Disconnected. | 2022-11-22 10:47:47.627
Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-11-22 10:47:47.627

Rithmic Direct - DTC | Using server connection: | 2022-11-22 10:47:51.623
Rithmic Direct - DTC | Remote address is not set. | 2022-11-22 10:47:51.635
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-11-22 10:47:51.635
Select 'File >> Disconnect' to prevent further connection attempts. | 2022-11-22 10:47:51.635
DTC Client socket (0) | CloseSocket call. | 2022-11-22 10:47:51.638
Rithmic Direct - DTC | Disconnected. | 2022-11-22 10:47:51.638
Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-11-22 10:47:51.638

Rithmic Direct - DTC | Using server connection: | 2022-11-22 10:47:55.653
Rithmic Direct - DTC | Remote address is not set. | 2022-11-22 10:47:55.657
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-11-22 10:47:55.657
Select 'File >> Disconnect' to prevent further connection attempts. | 2022-11-22 10:47:55.657
DTC Client socket (0) | CloseSocket call. | 2022-11-22 10:47:55.672
Rithmic Direct - DTC | Disconnected. | 2022-11-22 10:47:55.672
Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-11-22 10:47:55.672

Rithmic Direct - DTC | Using server connection: | 2022-11-22 10:47:59.654
Rithmic Direct - DTC | Remote address is not set. | 2022-11-22 10:47:59.664
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-11-22 10:47:59.664
Select 'File >> Disconnect' to prevent further connection attempts. | 2022-11-22 10:47:59.664
DTC Client socket (0) | CloseSocket call. | 2022-11-22 10:47:59.672
Rithmic Direct - DTC | Disconnected. | 2022-11-22 10:47:59.672
Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-11-22 10:47:59.672

Rithmic Direct - DTC | Using server connection: | 2022-11-22 10:48:03.679
Rithmic Direct - DTC | Remote address is not set. | 2022-11-22 10:48:03.688
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-11-22 10:48:03.688
Select 'File >> Disconnect' to prevent further connection attempts. | 2022-11-22 10:48:03.688
DTC Client socket (0) | CloseSocket call. | 2022-11-22 10:48:03.695
Rithmic Direct - DTC | Disconnected. | 2022-11-22 10:48:03.695
Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-11-22 10:48:03.695

Rithmic Direct - DTC | Using server connection: | 2022-11-22 10:48:07.694
Rithmic Direct - DTC | Remote address is not set. | 2022-11-22 10:48:07.698
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-11-22 10:48:07.698
Select 'File >> Disconnect' to prevent further connection attempts. | 2022-11-22 10:48:07.698
DTC Client socket (0) | CloseSocket call. | 2022-11-22 10:48:07.711
Rithmic Direct - DTC | Disconnected. | 2022-11-22 10:48:07.711
Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-11-22 10:48:07.711

Rithmic Direct - DTC | Using server connection: | 2022-11-22 10:48:11.709
Rithmic Direct - DTC | Remote address is not set. | 2022-11-22 10:48:11.718
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-11-22 10:48:11.718
Select 'File >> Disconnect' to prevent further connection attempts. | 2022-11-22 10:48:11.718
DTC Client socket (0) | CloseSocket call. | 2022-11-22 10:48:11.728
Rithmic Direct - DTC | Disconnected. | 2022-11-22 10:48:11.728
Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-11-22 10:48:11.728

Rithmic Direct - DTC | Using server connection: | 2022-11-22 10:48:15.721
Rithmic Direct - DTC | Remote address is not set. | 2022-11-22 10:48:15.728
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2022-11-22 10:48:15.728
Select 'File >> Disconnect' to prevent further connection attempts. | 2022-11-22 10:48:15.728
DTC Client socket (0) | CloseSocket call. | 2022-11-22 10:48:15.738
Rithmic Direct - DTC | Disconnected. | 2022-11-22 10:48:15.738
Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2022-11-22 10:48:15.738
HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (1) | Creating socket. Using TLS 1.2. | 2022-11-22 10:48:35.729
HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (1) | New receive buffer size: 32768 | 2022-11-22 10:48:35.730
HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (1) | Connecting to IP: 38.79.0.89. | 2022-11-22 10:48:35.730
HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (1) | Socket gracefully closed by remote side. | 2022-11-22 10:48:36.327
HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (1) | CloseSocket call. | 2022-11-22 10:48:36.328
HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2022-11-22 10:48:36.328
HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (1) | Closed. | 2022-11-22 10:48:36.328
Date Time Of Last Edit: 2022-11-22 17:46:46
[2022-11-22 17:46:05]
Sierra_Chart Engineering - Posts: 14059
Follow through the step-by-step instructions here to connect to Rithmic:
Rithmic Trading Platform Service: Setup Instructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account