Login Page - Create Account

Support Board


Date/Time: Fri, 03 Feb 2023 23:48:49 +0000



Market data delay- Denali

View Count: 146

[2022-11-21 11:52:37]
Fumarate - Posts: 2
Hi,

Seems like my data is not real-time, it keeps delaying by 3-5 seconds then works properly for a short time and does a similar thing again on repeat. Last week there was no such issue, my internet has not changed, and I am not using VPN. This is a major flaw as can't use the program otherwise... I have sent in a message log from Sierra.

Please help as soon as possible.

Regards,
[2022-11-21 12:52:30]
Sierra_Chart Engineering - Posts: 6458
What you see is probably completely normal. Refer to:
Prices / Data Falling Behind: 4.10 - Market Not Active
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-11-21 12:53:14
[2022-11-21 13:59:21]
Fumarate - Posts: 2
I see your point. I am looking at the countdown timer though, I thought it is not affected by that and is just continuous.

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account