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Date/Time: Fri, 27 Jan 2023 08:37:39 +0000



Question about account security

View Count: 136

[2022-11-18 19:52:53]
yqz - Posts: 17
I currently have an account with AMP for futures trading. I was wondering about the security of Sierra Chart/AMP. I understand that you can't really speak on behalf of AMP, but I was inquiring more about my situation. I currently log into Sierra Chart on my local machine, and have a connection towards the AMP data service which also requires a login username/password.

Is it possible in theory that anyone on some other machine who obtains both my Sierra Chart and AMP login credentials can get into my account and start executing trades without my knowledge? I would like to execute trades on Sierra Chart, but I've been considering using another service for execution and Sierra Chart for charting due to the potential vulnerabilities. Thank you for your time.
[2022-11-18 22:21:43]
Sierra Chart Engineering - Posts: 104348
Yes but they only need your CQG login information. This is all.
Is it possible in theory that anyone on some other machine who obtains both my Sierra Chart and AMP login credentials can get into my account and start executing trades without my knowledge?

They do not need your Sierra Chart login information. Your Sierra Chart login information is very secure. It is not accessible unless you give it to someone. The security issue is not with Sierra Chart but with CQG.

To solve the security problem you need to go to Teton order routing:
Sierra Chart Teton Futures Order Routing

And as an extra layer of security do not have Sierra Chart set to save your password in case someone gets access to your computer:
Sierra Chart - Software Login Instructions

There are no security issues with Sierra Chart. The issue lies with CQG.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-11-18 22:23:15
[2022-11-21 00:52:21]
yqz - Posts: 17
May I ask what about Teton order routing makes it more secure? Does it somehow support two-factor authentication? I didn't see that information on the page.
[2022-11-21 13:02:12]
Sierra_Chart Engineering - Posts: 6328
This is because a Sierra Chart password is not known to anyone other than yourself. No one else has access to it or can access it. It is one way encrypted. Your broker does not even know it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-11-21 13:02:36

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