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Date/Time: Wed, 17 Jul 2024 10:19:16 +0000



can't download cme data, can't trade!

View Count: 362

[2022-11-14 18:00:53]
stephenhunter10 - Posts: 4
have not been able to trade all day, I pay for denali, its up to date. nothing will load in the Dom and other charts data is delayed

two error messages pop up
1. no security definition has been found for that request.
click symbol information

2. download failed. error downloading historical intraday data for es-202212-GLOBEX.
no security definition has been found for the report

My broker is interactive brokers, i changed nothing on that end
[2022-11-14 18:16:58]
Sierra_Chart Engineering - Posts: 15472
Refer to the information here regarding this:
*Important Notice*: Interactive Brokers Symbol Changes
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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