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Date/Time: Thu, 12 Jun 2025 08:05:39 +0000



No data or trading

View Count: 386

[2022-11-08 14:38:43]
User289819 - Posts: 1
I don't have any delayed or real time data anymore. I tried to change the symbol and since then nothing works anymore. I've updated to the latest version but that didn't help.
[2022-11-08 18:34:52]
Sierra_Chart Engineering - Posts: 19895
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Open a chart for the symbol you have an issue with. Tell us that symbol of the chart.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

We will then determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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