Support Board
Date/Time: Thu, 12 Jun 2025 08:34:04 +0000
Other PC
View Count: 379
| [2022-11-04 19:05:35] |
| User785809 - Posts: 18 |
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I have paid for additional computer to be running at the same time as my other pc, But for some reason when I try and connect both pc art the same time on different computers the data will not work can help
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| [2022-11-04 21:42:25] |
| John - SC Support - Posts: 40376 |
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Please get us the Message Log from the computer that is not working properly by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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