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Date/Time: Tue, 23 Apr 2024 19:05:16 +0000

How to Post a Message for Support

Delayed data

View Count: 250

[2022-11-04 19:05:04] #1 [Go To First Post]
User661564 - Posts: 1
Good morning today i have no real time data, just delayed. Can you see whats the problem? Tank you

[2022-11-04 21:41:16] #2 [Go To First Post]
John - SC Support - Posts: 31046
Everything on your account looks good at this time, so you should not be having any issue with the real-time data. If you are still having an issue, then we would need to see your Message Log by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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