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Date/Time: Thu, 28 Mar 2024 19:29:34 +0000



delayed data

View Count: 344

[2022-11-04 15:47:13]
User260950 - Posts: 10
Hello SC Support

I have activated:

Sierra Chart Usage Time at Service Package 12 - Integrated Advanced MBO.
Denali - Activated Exchange: Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for nonprofessional Trading accounts

but CME data are still delayed.

What must I do?

Best regards
Arno
[2022-11-04 16:54:42]
John - SC Support - Posts: 30443
You have signed up for the Non-Professional CME exchanges, which means that you need to connect to your live, funded futures trading account at the beginning of each month to qualify for the lower-priced exchange fees. You have not connected to your trading account yet this month. Refer to the following:
Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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