Support Board
Date/Time: Fri, 13 Jun 2025 09:08:55 +0000
Issues with trading for a Prop Firm
View Count: 564
| [2022-11-04 13:53:00] |
| User625393 - Posts: 8 |
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Hello, I recently signed up to a prop firm (Take Profit) for their evaluation and before I was able to place my very first trade, sierra showed that I was already in positions and taken a big loss. I literally just signed up for this account this morning. I did not place a single trade but Sierra shows that I did. They wanted me to reach out to you guys to see if there is a bug related to the trades so that they can restore the account. Can you please help? Thank you in advance. |
| [2022-11-04 14:34:28] |
| John - SC Support - Posts: 40407 |
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On the Trade Activity Log, is the trade associated with your Take Profit account, or is it a Simulation account?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-11-04 14:38:41] |
| User625393 - Posts: 8 |
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It is associated to my Take Profit. The fills shows a price of 3906.50 - 3925. We are a couple hundred points below that right now. We havent been there since September.
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| [2022-11-04 15:15:45] |
| Sierra_Chart Engineering - Posts: 19909 |
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Show a screenshot of what you are referring to here: I did not place a single trade but Sierra shows that I did.
Instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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