Support Board
Date/Time: Fri, 13 Jun 2025 09:22:47 +0000
intraday historical data download not functioning properly
View Count: 492
| [2022-11-03 19:08:05] |
| Bango - Posts: 76 |
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don't know why data download is almost stuck
Date Time Of Last Edit: 2022-11-03 19:47:23
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| [2022-11-03 21:14:02] |
| John - SC Support - Posts: 40407 |
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We had a problem earlier today with the file system on one of our servers. This was most likely the issue. We have resolved the problem on our end. If you are missing any data then follow the instructions at the following link to download the missing data: Data Errors or Spikes in Charts, Flat or Flat Line Graph, Compressed Graph, Errors with Date/Time Values: 2.1.2 Deleting and Re-downloading Data. (Easier and Recommended Method) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-11-03 21:19:04] |
| Bango - Posts: 76 |
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solved reverting back to 2425
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