Support Board
Date/Time: Fri, 13 Jun 2025 09:40:16 +0000
Missing chart data
View Count: 409
| [2022-11-03 17:51:46] |
| User169205 - Posts: 67 |
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Hello. When I open my charts for the micro NQ / F.US.MNQZ22, the charts are not loading today's morning data from 4am to 10:10am PST. I have tried reloading data on all charts. I contacted AMP and they are saying there are no connection issues with CQG. Please advise
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| [2022-11-03 20:47:53] |
| John - SC Support - Posts: 40407 |
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We had a problem with serving out historical data earlier. This has been resolved. Follow the instructions at the following link for how to download the missing data: Data Errors or Spikes in Charts, Flat or Flat Line Graph, Compressed Graph, Errors with Date/Time Values: 2.1.2 Deleting and Re-downloading Data. (Easier and Recommended Method) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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