Support Board
Date/Time: Fri, 13 Jun 2025 09:03:43 +0000
sierra telling me historical data not available for the ES
View Count: 460
| [2022-11-03 14:25:14] |
| User275302 - Posts: 52 |
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Hello, I just signed in this morning to my platform and I'm unable to get overnight data for the ES. I'm getting a red error message telling me ES historical data isn't available. Any idea what's wrong? Thanks.
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| [2022-11-03 14:47:23] |
| skylightlava - Posts: 5 |
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same happened to me as well.
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| [2022-11-03 14:56:02] |
| User524013 - Posts: 5 |
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+1
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| [2022-11-03 15:26:06] |
| Eighteen_0_Six - Posts: 21 |
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Hi, Solved here....just delete your data and download it again. (right clik on your chart/delete and download data) Got same historical data feed missing near 11.00 CET |
| [2022-11-03 17:05:56] |
| John - SC Support - Posts: 40407 |
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We are looking into why this occurred. As stated above, the solution is to redownload the missing data. Refer to the instructions here: Data Errors or Spikes in Charts, Flat or Flat Line Graph, Compressed Graph, Errors with Date/Time Values: 2.1.2 Deleting and Re-downloading Data. (Easier and Recommended Method) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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