Support Board
Date/Time: Fri, 13 Jun 2025 10:33:00 +0000
Questions to My Account
View Count: 356
[2022-11-02 15:09:12] |
novaxt123 - Posts: 54 |
Hi I have a problem with my ordered data feed. It's not good for me to see what data I'm getting at the moment. Can you help me? 1 question: I disabled Service Package 11. Still I get lagged data in the platform. Do I currently have a test subscription? If yes, when does this end? 2nd question: I need the following data: I ONLY trade ES(S&P Mini) and 6E. And I trade on order book and footprint. I think I need depth of market? Which subscription do I have to select for this with the Denali Feed? Many Thanks. |
[2022-11-02 16:10:53] |
John - SC Support - Posts: 40407 |
Do you have a live, funded, futures trading account somewhere? If so, with what broker? You need to have a live, funded, futures trading account in order to qualify for the, much lower, priced non-professional exchange fees. Refer to the information here: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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