Login Page - Create Account

Support Board


Date/Time: Fri, 13 Jun 2025 10:33:00 +0000



Questions to My Account

View Count: 356

[2022-11-02 15:09:12]
novaxt123 - Posts: 54
Hi
I have a problem with my ordered data feed. It's not good for me to see what data I'm getting at the moment. Can you help me?

1 question:
I disabled Service Package 11. Still I get lagged data in the platform. Do I currently have a test subscription? If yes, when does this end?

2nd question:
I need the following data:
I ONLY trade ES(S&P Mini) and 6E. And I trade on order book and footprint. I think I need depth of market?
Which subscription do I have to select for this with the Denali Feed?

Many Thanks.
[2022-11-02 16:10:53]
John - SC Support - Posts: 40407
Do you have a live, funded, futures trading account somewhere? If so, with what broker?

You need to have a live, funded, futures trading account in order to qualify for the, much lower, priced non-professional exchange fees. Refer to the information here:
Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account