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Direct MessagesDate/Time: Sat, 20 Apr 2024 09:13:05 +0000
delayed data
View Count: 323
| [2022-11-01 15:50:56] |
| User481888 - Posts: 4 |
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hi, I made all steps following instructions to connect SC to my live trading account (one time connection in month requirement) for receiving real-time data through Denali Data Feed. But I am still receive 10 min delayed data. regards, Stanislovas |
| [2022-11-01 17:15:13] |
| John - SC Support - Posts: 30976 |
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Your verification date did not update for some reason. Please try connecting to your live account again. You can view the verified until date at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-11-01 18:06:25] |
| User481888 - Posts: 4 |
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I repeat all steps, but its do not help. I have no idea what I did wrong. |
| [2022-11-01 21:12:51] |
| John - SC Support - Posts: 30976 |
|
Who is your trading service/broker?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-11-01 21:26:24] |
| User481888 - Posts: 4 |
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transactfutures
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| [2022-11-01 22:07:40] |
| John - SC Support - Posts: 30976 |
|
TransAct stopped support for Sierra Chat several months ago. You were continuing to get the real-time data from our Denali data feed as your non-professional verification was valid through October 31, 2022. Since we are now passed that date, your verification is no longer valid and you are not able to get the real-time data, therefore you are getting the Delayed Streaming data instead. If you want to continue to use Sierra Chart for trading, then you will need to change brokers. We recommend a broker that supports our Teton Order Routing Service. You will find the list of brokers that support this service at Step #2 of the Setup Instructions for the Teton Order Routing Service here: Sierra Chart Teton Futures Order Routing: Setup Instructions If you want to use Sierra Chart just for charting, then you will still need to have a trading account you can use to verify your non-professional status for the CME Group. We recommend the solution outlined at the following link: Easy Solution to CME Funded Trading Account Requirement For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-11-01 23:08:16] |
| User481888 - Posts: 4 |
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I would like to continue to use SC for charting and trading. How I can to transfer my funds from Transact trading account to broker who support your service? |
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