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Date/Time: Wed, 24 Apr 2024 12:37:06 +0000

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Receiving Delayed Data with a funded futures trading account with approved broker.

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[2022-10-28 14:43:36] #1 [Go To First Post]
Trader_No.18 - Posts: 1
As the title says, I have a funded, connected, live futures trading account with an approved broker via the SierraChart list. I am still getting delayed data whether I set the Data/Trade Service Settings to the Teton CME order routing and select the appropriate clearing firm, or to the SC Data All Services. I have read the support documentation and it seems that at this point providing real time data should be automatic. Please advise.

[2022-10-28 16:49:03] #2 [Go To First Post]
John - SC Support - Posts: 31059
You need to go through the setup instructions for the Denali Exchange Data Feed, part of which will be that you activate and pay for the exchanges for which you want the real-time data. Refer to the Setup Instructions at the following link: Denali Exchange Data Feed: Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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