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Date/Time: Sat, 14 Jun 2025 04:06:08 +0000



Sierra chart freezing

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[2022-10-27 12:51:00]
User528524 - Posts: 9
Good afternoon I am having issues when loading a chartbook. When I load either cme euro or pound futures it is fine. When I load my cme e mini s and p futures chartbook it keeps freezing. Please can you help resolve.
Kind regards James
[2022-10-27 13:57:35]
Sierra_Chart Engineering - Posts: 19911
These are going to be the relevant help topics regarding this:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.23 - Chart Tick Size and Volume at Price Processing

And:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.16 - What to do if Sierra Chart is in a frozen state for an extended time due to extended high CPU usage caused by an automatically or manually opened Chartbook
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-10-27 13:57:56

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