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Date/Time: Sun, 04 Dec 2022 21:41:39 +0000



probleme avec rithmic

View Count: 66

[2022-10-05 15:21:23]
User740715 - Posts: 26
jHTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. | 2022-10-05 17:06:21.084
HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | New receive buffer size: 32768 | 2022-10-05 17:06:21.084
HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Connecting to IP: 38.79.0.89. | 2022-10-05 17:06:21.084
Reading Internal Order ID file. | 2022-10-05 17:06:21.128
Reading Trade Orders file. | 2022-10-05 17:06:21.186
Reading Trade Positions file. | 2022-10-05 17:06:21.189
Reading Trade Account Data files. | 2022-10-05 17:06:21.192
UDPListener (1612). Port 22904 | Listening on UDP port 22904. | 2022-10-05 17:06:21.224
Software version: 2443 64-bit | 2022-10-05 17:06:21.224
Primary Thread ID: 14048 | 2022-10-05 17:06:21.224
Usage end date: 2022-11-03 | 2022-10-05 17:06:21.224
Enabled for: Advanced Features 2. | 2022-10-05 17:06:21.224
Enabled for: Sierra Chart Historical Data Service. | 2022-10-05 17:06:21.224
Enabled for: Denali Real-Time Exchange Data Feed. | 2022-10-05 17:06:21.224
Enabled for: Delayed Denali Exchange Data Feed. | 2022-10-05 17:06:21.224
Enabled for exchange2: fairx_exchange.data | 2022-10-05 17:06:21.224
Allow Support for Sierra Chart Data Feeds is enabled. | 2022-10-05 17:06:21.224
Current selected Data/Trading service: Rithmic Direct - DTC | 2022-10-05 17:06:21.224
e peux me connecter mais je n ai plus de flux avec ritimic
[2022-10-05 17:06:29]
John - SC Support - Posts: 20295
Follow these instructions to get us what we need from your Message Log:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Open a chart for the symbol you have an issue with. Tell us that symbol of the chart.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

We will then determine what the problem is.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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