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Date/Time: Sun, 04 Dec 2022 21:53:08 +0000



Cannot replay chart

View Count: 121

[2022-10-04 21:22:26]
bigdollarkc - Posts: 12
I cannot replay chart anymore. It was working fine this afternoon but when I tried to do it later in the day, It would just reload the chart and when I clicked PLAY, it would just reload again and nothing is moving. Please help.I attached a log file below
attachmentloggg.txt - Attached On 2022-10-04 21:21:38 UTC - Size: 47.64 KB - 18 views
Attachment Deleted.
[2022-10-04 22:02:06]
John - SC Support - Posts: 20295
How are you defining where to start the replay? Have you set a Use Start Date Time on the Replay window? Or did you scroll the chart back to where you wanted to start?

Also, are you replaying multiple charts or a single one?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-10-05 00:50:35]
bigdollarkc - Posts: 12
yes I set the time and date on the replay window. I started with single chart on my 15 secs chart. I also tried it with my 1 min chart. It wouldjust keep reloading the chart when i pressed PLAY. I updated my sierra and tried it again but the result is still the same.
[2022-10-05 14:12:07]
John - SC Support - Posts: 20295
Can you please get us a screenshot of the Replay Window so we can see how this is set?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-10-05 23:26:35]
bigdollarkc - Posts: 12
I retested it today and it is working fine already. Below is a screenshot that I attached
Private File
[2022-10-06 09:29:37]
Sierra_Chart Engineering - Posts: 5464
So we understand that you are not currently having an issue?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-10-06 10:40:57]
bigdollarkc - Posts: 12
No the issue has been gone. Thank you for your support

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