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Date/Time: Sun, 04 Dec 2022 22:57:52 +0000



No data feed

View Count: 64

[2022-10-04 14:12:26]
ARBOMONT JEAN-CHRISTIAN - Posts: 2
I don't have data feed and I have this error message :

Trade Order Error - No symbol contract ID mapping. Unable to submit the order. Try again. Internal Order ID: 23072. Service Order ID: (none). Symbol: F.US.ENQZ22. Account: 150941 | 2022-10-04 16:06:56.246 *

What I have to do please ?
[2022-10-04 18:48:12]
Sierra_Chart Engineering - Posts: 5468
It should be enough just to resubmit the order.

If that does not work then reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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