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Date/Time: Sun, 04 Dec 2022 21:50:19 +0000



USDX will not load, connectivity goes to yellow

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[2022-10-04 12:22:35]
User183195 - Posts: 13
Normally USDX is painfully slow and connectivity goes to yellow, but when asking for historical charts the connectivity just remains on yellow

Thanks in advance!
Alex
imageScreenshot_3562.png / V - Attached On 2022-10-04 12:20:47 UTC - Size: 40.73 KB - 22 views
[2022-10-04 12:47:29]
Sierra_Chart Engineering - Posts: 5464
First we want to understand why you are having a problem connecting to CQG.

For now:

To access historical and streaming market data independent from your Trading service. Follow these instructions.


Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services".

Press "OK"

And then translate the symbols in your Chartbooks and Sierra Chart using this "Edit' menu command:
Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service)

You can then use the data provided by Sierra Chart independent of your trading service.

----
And refer to:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Improving Historical Intraday Data Downloading Performance
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-10-04 12:48:08
[2022-10-04 15:10:30]
User183195 - Posts: 13
It's all working again, Thank You!
Date Time Of Last Edit: 2022-10-04 15:51:16
imageScreenshot_3565.png / V - Attached On 2022-10-04 15:09:19 UTC - Size: 60.15 KB - 17 views

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