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Direct MessagesDate/Time: Sat, 20 Apr 2024 02:26:46 +0000
Real-time U.S. Equities
View Count: 1265
| [2014-05-19 18:48:32] |
| jakesans - Posts: 50 |
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Hi, I subscribe to SC package 5 & SC Real-time Data for CME. I want to add real-time data for U.S. Equities. Do I need to be trading with Ameritrade to access or if I enable can I just use the SC Exchange Data Service in Sierra Chart. This includes tick data for U.S. Equities, correct? Just want to verify before I pay for the additional service. Thx, Jake |
| [2014-05-19 19:18:28] |
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You can access the US equities data provided with the Sierra Chart Exchange Data Feed using the "SC Exchange Data" service. You do not need to use a trading account. Tick by tick data is provided. However, please wait until tomorrow. We are working out a couple of issues with the data feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-05-20 16:08:01] |
| jakesans - Posts: 50 |
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Can you advise once the issues you mention are fixed, so I can add the US equities data feed. Thx, Jake |
| [2014-05-20 19:04:23] |
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The issues have already been resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-05-20 19:04:39
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| [2014-05-21 03:19:22] |
| jakesans - Posts: 50 |
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Hi SC, I signed up for the US Equity feed tonight. I am connected to the SC Exchange Data & trying to open an intraday day chart for BAC, AAPL, etc & the chart remains blank. Here is a sample of my log. Software version: 1137 | 2014-05-20 22:03:40 Usage end date: 2014-06-16 | 2014-05-20 22:03:40 Enabled for: Advanced Features. | 2014-05-20 22:03:40 Enabled for: Advanced Features 2. | 2014-05-20 22:03:40 Enabled for: Sierra Chart Historical Data Service. | 2014-05-20 22:03:40 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2014-05-20 22:03:40 Enabled for: CME, CBOT, NYMEX, COMEX exchanges. | 2014-05-20 22:03:40 Received 1 data feed usernames. | 2014-05-20 22:03:40 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-05-20 22:03:40 Active service: AMP/TTNet | 2014-05-20 22:03:40 Data/Trade Service Settings automatically set. | 2014-05-20 22:03:40 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-05-20 22:03:40 2014-05-20 22:03:40 Local computer clock time | 2014-05-20 22:03:40 2014-05-21 03:03:40 GMT time | 2014-05-20 22:03:40 2014-05-20 22:03:40 Time zone adjusted time | 2014-05-20 22:03:40 Time difference to server time: 3 seconds. | 2014-05-20 22:03:40 Program path: C:\SierraChart - TT\ | 2014-05-20 22:03:40 Data Files path: C:\SierraChart - TT\Data\ | 2014-05-20 22:03:40 OS Version Number: 6.1 | 2014-05-20 22:03:40 Checking for new symbol settings for ttamp | 2014-05-20 22:03:40 Requesting symbol settings for ttamp. Overwrite = on. | 2014-05-20 22:03:41 Symbol settings received. | 2014-05-20 22:03:42 Processed received symbol settings | 2014-05-20 22:03:42 HD Request # 14 - Downloading Intraday chart data for BAC to the file BAC.scid. Service: scbcd | 2014-05-20 22:14:03 HD Request # 14 - Download start Date-Time: 2013-09-12 22:14:03.0 | 2014-05-20 22:14:03 HD Request # 14 - Using server: scdf1.sierracharts.com port 10149 | 2014-05-20 22:14:03 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-05-20 22:14:03 The network socket is connected. | 2014-05-20 22:14:03 HD Request # 14 - Sending historical data logon request message. | 2014-05-20 22:14:03 Socket has been shutdown and closed. | 2014-05-20 22:14:03 The network socket for historical data has been closed. | 2014-05-20 22:14:03 HD Request # 14 - Error downloading historical Intraday data for BAC. Historical data logon error: Invalid/missing data for service code: scbcd | 2014-05-20 22:14:03 HD Request # 14 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BAC | 2014-05-20 22:14:03 HD Request # 14 - Intraday download COMPLETE for BAC. Completion time: 0s | 2014-05-20 22:14:03 Real-time Intraday chart data file updates started for BAC | 2014-05-20 22:14:03 HD Request # 15 - Downloading Intraday chart data for AA to the file AA.scid. Service: scbcd | 2014-05-20 22:14:03 HD Request # 15 - Download start Date-Time: 2013-09-12 22:14:03.0 | 2014-05-20 22:14:03 HD Request # 15 - Using server: scdf2.sierracharts.com port 10149 | 2014-05-20 22:14:03 Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-05-20 22:14:03 The network socket is connected. | 2014-05-20 22:14:03 HD Request # 15 - Sending historical data logon request message. | 2014-05-20 22:14:03 Socket has been shutdown and closed. | 2014-05-20 22:14:03 The network socket for historical data has been closed. | 2014-05-20 22:14:03 HD Request # 15 - Error downloading historical Intraday data for AA. Historical data logon error: Invalid/missing data for service code: scbcd | 2014-05-20 22:14:03 HD Request # 15 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for AA | 2014-05-20 22:14:03 HD Request # 15 - Intraday download COMPLETE for AA. Completion time: 0s | 2014-05-20 22:14:03 Real-time Intraday chart data file updates started for AA | 2014-05-20 22:14:03 HD Request # 16 - Downloading Intraday chart data for AAPL to the file AAPL.scid. Service: scbcd | 2014-05-20 22:14:03 HD Request # 16 - Download start Date-Time: 2013-09-12 22:14:03.0 | 2014-05-20 22:14:03 HD Request # 16 - Using server: scdf1.sierracharts.com port 10149 | 2014-05-20 22:14:03 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-05-20 22:14:03 The network socket is connected. | 2014-05-20 22:14:03 HD Request # 16 - Sending historical data logon request message. | 2014-05-20 22:14:03 Socket has been shutdown and closed. | 2014-05-20 22:14:03 The network socket for historical data has been closed. | 2014-05-20 22:14:03 HD Request # 16 - Error downloading historical Intraday data for AAPL. Historical data logon error: Invalid/missing data for service code: scbcd | 2014-05-20 22:14:03 HD Request # 16 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for AAPL | 2014-05-20 22:14:03 HD Request # 16 - Intraday download COMPLETE for AAPL. Completion time: 0s | 2014-05-20 22:14:03 Real-time Intraday chart data file updates started for AAPL | 2014-05-20 22:14:03 |
| [2014-05-21 04:18:19] |
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You need to update Sierra Chart to the latest prerelease with Help >> Download Prerelease. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-06-10 03:26:04] |
| jakesans - Posts: 50 |
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Hello SC, I noticed when I use the pre-release the equity data feed works, however most of my custom .dll studies don't work anymore more. they cause Sierra Chart to crash. I can provide logs or a sample study if needed. I have had no issues with them prior to the install of the pre-release. If I revert back to the current release, they work fine. Please advise. Thanks, Jake |
| [2014-06-10 04:29:01] |
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Refer to the notes for version 1145 here: https://www.sierrachart.com/index.php?l=doc/Whats_New.php What you describe should not happen if you go from 1137 to 1145. If so, we need to look into this. We do not need any files from you. What version did you update to? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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