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Date/Time: Sun, 04 Dec 2022 22:30:40 +0000



Message Log Question

View Count: 94

[2022-09-30 09:51:11]
58LesPaul - Posts: 365
Why does the Message Log state downloading intraday chart data and also Time & Sales data for SPX500 when I don't have a chart with SPX500 open?

SC DTC Data with Market Depth | Restarting real-time data updates for symbol: SPX500 | 2022-09-30 04:43:38.688
HD Request # 314 | Downloading Intraday chart data for SPX500 to the file SPX500.scid. Service: fxcm | 2022-09-30 04:43:38.688
HD Request # 314 | Download start date-time: 2022-09-30 04:43:02.000000. File last date-time: 2022-09-30 04:43:02.292000 | 2022-09-30 04:43:38.689
HD Request # 314 | Using server: ds13-3.sierracharts.com port 10150 | 2022-09-30 04:43:38.689
Socket (3) | Creating socket. | 2022-09-30 04:43:38.690
Socket (3) | New receive buffer size: 5242880 | 2022-09-30 04:43:38.690
Socket (3) | Connecting to IP: 162.251.232.235. | 2022-09-30 04:43:38.690
SC DTC Data with Market Depth | Received security definition for symbol SPX500 | 2022-09-30 04:43:38.836
HD Request # 314 | Setting DTC encoding to Binary VLS | 2022-09-30 04:43:38.861
HD Request # 314 | Sending historical data logon request message. | 2022-09-30 04:43:38.861
HD Request # 314 | Requesting Intraday data. Start date-time: 2022-09-30 04:43:02. Record interval: 0. Symbol: SPX500 | 2022-09-30 04:43:50.020
HD Request # 314 | Decompressing data. | 2022-09-30 04:43:50.100
HD Request # 314 | Receiving Intraday data for SPX500 starting at 2022-09-30 04:43:02.292000 | 2022-09-30 04:43:50.100
Socket (3) | CloseSocket call. | 2022-09-30 04:43:50.101
Socket (3) | Shutdown started. Waiting for graceful close. | 2022-09-30 04:43:50.101
Historical data download thread signaled to stop. | 2022-09-30 04:43:50.101
HD Request # 314 | Timestamp of first Intraday data file record written: 2022-09-30 04:43:02.698000. | 2022-09-30 04:43:50.101
HD Request # 314 | Received 84 Intraday data records from 2022-09-30 04:43:02.292000 to 2022-09-30 04:43:46.690000 (44.4 seconds) and wrote 83 records for SPX500 | 2022-09-30 04:43:50.102
HD Request # 314 | Add time&sales data | Remembered last file record date-time: 2022-09-30 09:43:46.690000 | 2022-09-30 04:43:50.102
Added 3 Time and Sales records to Intraday data file for SPX500 after download. | 2022-09-30 04:43:50.102
HD Request # 314 | Completion time: 12s. | 2022-09-30 04:43:50.102
HD Request # 314 | Intraday data download complete for SPX500. Unique request ID: 313 | 2022-09-30 04:43:50.102
Removing historical data download ID 313. | 2022-09-30 04:43:50.102
Real-time Intraday chart data file updates started for SPX500 | 2022-09-30 04:43:50.102
Intraday chart data file opened for SPX500 | 2022-09-30 04:43:50.102
HD Request # 314 | Enabling Intraday chart updating for symbol. | 2022-09-30 04:43:50.102

Triggering next historical data download in queue. | 2022-09-30 04:43:50.102
No download requests in the queue to start downloads for. | 2022-09-30 04:43:50.102
Socket (3) | Socket gracefully closed by remote side. | 2022-09-30 04:43:50.182
Socket (3) | Closed. | 2022-09-30 04:43:50.182
Opened cached Intraday file: C:\SierraChart\Data\SPX500.scid. Thread ID: 39336 | 2022-09-30 04:43:51.651
Saved Chartbook: NQ Daily-240m.Cht. Time: 0.0015 seconds. | 2022-09-30 04:43:53.866
Saved Chartbook: NQ 60-15-5.Cht. Time: 0.0048 seconds. | 2022-09-30 04:43:53.872
Saved Chartbook: CL Dly-240m.Cht. Time: 0.0011 seconds. | 2022-09-30 04:43:53.874
Saved Chartbook: CL 60-15-5.Cht. Time: 0.0029 seconds. | 2022-09-30 04:43:53.877
Saved Chartbook: ES Daily-240m.Cht. Time: 0.0008 seconds. | 2022-09-30 04:43:53.879
Saved Chartbook: ES 60-15-5.Cht. Time: 0.0028 seconds. | 2022-09-30 04:43:53.882
[2022-09-30 17:01:36]
John - SC Support - Posts: 20295
You have the request to get data for SPX500 somewhere.

Check to ensure you do not have a chart for the SPX500, including checking that you do not have any "Hidden" charts that may have the symbol. To look for a hidden chart, select the "CW" menu and see if there are any charts listed that are not displayed.

Also, check the "Global Settings >> Intraday File Update List" and see if it is listed in there. Remove it if it is.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-10-01 09:20:39]
Sierra_Chart Engineering - Posts: 5464
Also refer to:
Chart Data and Chart Data Files: Cleaning Up Old and Unused Symbols for Efficiency
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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