Support Board
Date/Time: Sun, 11 May 2025 20:54:38 +0000
Fake orders (SC is out of synch with Rithmic)
View Count: 497
| [2022-09-29 10:57:00] |
| progressivetrader - Posts: 5 |
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Hi, On Monday, while trading, I've suffered a power outage that left my orders out of synch between Sierra Chart and my broker (Rithmic). Now, when I'm completetly flat, Sierra still considers that I have 2 long positions opened... Is there any way to correct this situation? Attached is a photo showing this situation (I've opened a clip o 3 micros but, when closing them, Sierra Chart still considers 2 open longs from the previous day). Regards, progressivetrader |
 Sierra Chart error.png / V - Attached On 2022-09-29 10:56:26 UTC - Size: 12.57 KB - 113 views |
| [2022-09-29 13:49:58] |
| progressivetrader - Posts: 5 |
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This is how my clip of 3 micro (short position) looks like on ES (MES) today. Basically I have 2 fake longs that i'm always covering or opening...
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| Recap 09 29 2022.PNG / V - Attached On 2022-09-29 13:49:49 UTC - Size: 90.71 KB - 112 views |
| [2022-09-29 15:45:26] |
| John - SC Support - Posts: 39699 |
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You are missing order fills from Rithmic. You will have to add those manually. Refer to the following: Trade Activity Log: Manually Inserting Missing Order Fills For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-30 09:34:35] |
| Sierra_Chart Engineering - Posts: 19547 |
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The position display in Sierra Chart must be correct and that cannot be wrong. It sounds like you are referring to order fills the chart: Sierra Chart still considers 2 open longs from the previous day).
You may have a problem with duplicate fills, or missing fills. In any case update to the latest version to eliminate the issue with duplicate order fills when using Rithmic: Software Download: Fast Update And then you can edit the fills through the Trade >> Trade Activity Log. You can remove them if there any duplicates. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-09-30 09:35:03
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