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Date/Time: Sun, 04 Dec 2022 21:10:52 +0000



Fake orders (SC is out of synch with Rithmic)

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[2022-09-29 10:57:00]
progressivetrader - Posts: 5
Hi,

On Monday, while trading, I've suffered a power outage that left my orders out of synch between Sierra Chart and my broker (Rithmic). Now, when I'm completetly flat, Sierra still considers that I have 2 long positions opened... Is there any way to correct this situation?
Attached is a photo showing this situation (I've opened a clip o 3 micros but, when closing them, Sierra Chart still considers 2 open longs from the previous day).

Regards,
progressivetrader
imageSierra Chart error.png / V - Attached On 2022-09-29 10:56:26 UTC - Size: 12.57 KB - 27 views
[2022-09-29 13:49:58]
progressivetrader - Posts: 5
This is how my clip of 3 micro (short position) looks like on ES (MES) today. Basically I have 2 fake longs that i'm always covering or opening...
imageRecap 09 29 2022.PNG / V - Attached On 2022-09-29 13:49:49 UTC - Size: 90.71 KB - 23 views
[2022-09-29 15:45:26]
John - SC Support - Posts: 20295
You are missing order fills from Rithmic. You will have to add those manually. Refer to the following:
Trade Activity Log: Manually Inserting Missing Order Fills
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-09-30 09:34:35]
Sierra_Chart Engineering - Posts: 5464
The position display in Sierra Chart must be correct and that cannot be wrong.

It sounds like you are referring to order fills the chart:
Sierra Chart still considers 2 open longs from the previous day).

You may have a problem with duplicate fills, or missing fills. In any case update to the latest version to eliminate the issue with duplicate order fills when using Rithmic:
Software Download: Fast Update

And then you can edit the fills through the Trade >> Trade Activity Log. You can remove them if there any duplicates.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-09-30 09:35:03

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