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Date/Time: Fri, 07 Oct 2022 15:09:22 +0000



No Data on chart after I switch to CQG

View Count: 45

[2022-09-23 12:18:33]
pawelchasikowski - Posts: 5
Hello, Im trading with AMP broker, trading desk is set to have data from Sierra. After I connect CQG Web API in sierra,
chart is Black, there is no data. I got errors signaling :

Download failed, Historical data supported with Sierra Chart Data Feed.
and
Real-time market data only supported with sierra charta data for symbol : F.US. MESZ22. ID :1

Im connected with CQG with Sierra instructions, whats wrong ? My agreements are signed, have package 11 with denali.
imageaa.JPG / V - Attached On 2022-09-23 12:14:50 UTC - Size: 18.22 KB - 12 views
Attachment Deleted.
[2022-09-23 13:45:07]
Sierra_Chart Engineering - Posts: 4258
Make sure this option is enabled:
Data/Trade Service Settings: Allow Support for Sierra Chart Data Feeds (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-09-23 14:20:51]
pawelchasikowski - Posts: 5
Thank you, done :)

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