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Date/Time: Fri, 07 Oct 2022 16:57:06 +0000


View Count: 53

[2022-09-23 09:52:12]
davi - Posts: 2
I am subscriber package number 5, I want to upgrade for an additional fee to a package that also includes real-time data without a connection to any broker.
I have a broker account.
I am defined as a non-professional, I specify this because it seems to me that it is relevant to the Denali option at a cost of $11.
It is possible to know what the upgrade options are and what I need to do in order to connect to real-time data?
[2022-09-23 10:43:45]
Sierra_Chart Engineering - Posts: 4258
Here is the documentation for the Denali Exchange Data Feed:
Denali Exchange Data Feed

To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link.

Or go to this page:

You will need to login if you are not currently logged in.

In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button.

The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price.

There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted.

When changing between Sierra Chart Service Packages, the usage time ending date on your Sierra Chart account is adjusted based upon the price differences between the package you are changing from and the package you are changing to.

When changing to a higher priced package, your usage time ending date will be brought back closer in time. When changing to a lower-priced package, your usage time ending date will be brought forward further out in time.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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