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Date/Time: Mon, 16 Jun 2025 20:20:31 +0000



Missing data on ES TPO chart for 9/7/22 and 9/8/22

View Count: 428

[2022-09-12 16:26:34]
User492990 - Posts: 4
This missing data was on a second instance. ES data on main instance is good.


Reading Internal Order ID file. | 2022-09-10 09:55:50.113
Reading Trade Orders file. | 2022-09-10 09:55:50.221
Reading Trade Positions file. | 2022-09-10 09:55:50.223
Reading Trade Account Data files. | 2022-09-10 09:55:50.224
UDPListener (1604). Port 22904 | Error binding to UDP port: 22904. Windows error code 10048: Only one usage of each socket address (protocol/network address/port) is normally permitted. | 2022-09-10 09:55:50.252
Software version: 2419 64-bit | 2022-09-10 09:55:50.253
Primary Thread ID: 65700 | 2022-09-10 09:55:50.253
Usage end date: 2022-11-07 | 2022-09-10 09:55:50.253
Enabled for: Advanced Features 2. | 2022-09-10 09:55:50.253
Enabled for: Sierra Chart Historical Data Service. | 2022-09-10 09:55:50.253
Enabled for: Denali Real-Time Exchange Data Feed. | 2022-09-10 09:55:50.253
Enabled for: Delayed Denali Exchange Data Feed. | 2022-09-10 09:55:50.253
Enabled for exchange2: CME (Trading Account Required) | 2022-09-10 09:55:50.253
Enabled for exchange2: CBOT (Trading Account Required) | 2022-09-10 09:55:50.253
Enabled for exchange2: COMEX (Trading Account Required) | 2022-09-10 09:55:50.253
Enabled for exchange2: NYMEX (Trading Account Required) | 2022-09-10 09:55:50.253
Enabled for exchange2: fairx_exchange.data | 2022-09-10 09:55:50.253
Enabled for exchange2: NASDAQ US stock data | 2022-09-10 09:55:50.253
Allow Support for Sierra Chart Data Feeds is enabled. | 2022-09-10 09:55:50.253
Current selected Data/Trading service: DTC - Sub Instance | 2022-09-10 09:55:50.253
Custom symbol settings values: enabled | 2022-09-10 09:55:50.253
Chart Update Interval: 500 | 2022-09-10 09:55:50.253
Intraday Data Storage Time Unit: 0 | 2022-09-10 09:55:50.253
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-09-10 09:55:50.253
2022-09-10 13:55:50 Local computer time in UTC | 2022-09-10 09:55:50.253
2022-09-10 09:55:50 Local computer time in SC Time Zone | 2022-09-10 09:55:50.253
2022-09-10 13:55:49 Server time in UTC | 2022-09-10 09:55:50.253
Local computer UTC time and Server UTC time difference: 0 seconds. | 2022-09-10 09:55:50.253
Program path: C:\SierraChart\SierraChartInstance_2\ | 2022-09-10 09:55:50.253
Data Files path: C:\SierraChart\SierraChartInstance_2\Data\ | 2022-09-10 09:55:50.253
OS Version Number: 10.0 | 2022-09-10 09:55:50.253
Locale Setting: C | 2022-09-10 09:55:50.253
DLLs: sierra-chart-driver-v2.dll, UserContributedStudies_64.dll | 2022-09-10 09:55:50.254
Allowed protected custom studies: zyp_app | 2022-09-10 09:55:50.254
Crash reporter started: true | 2022-09-10 09:55:50.254

HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2022-09-10 09:55:50.300
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2022-09-10 09:55:50.454
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2022-09-10 09:55:50.454
Received 5 login tokens. | 2022-09-10 09:55:50.824
Files to Open on Startup | Opening file: TicinoTrader_EdgeProx-DOM_v2363.Cht | 2022-09-10 09:55:55.039
ESM22-CME #1 | Reloading chart. | 2022-09-10 09:55:55.300
MESU22_FUT_CME #2 | Reloading chart. | 2022-09-10 09:55:55.588
Using symbol data fast lookup vector | 2022-09-10 09:55:55.826
Starting DelayedDownloadMonitoringTimer | 2022-09-10 09:55:55.827
Starting HDTimeoutTimer | 2022-09-10 09:55:55.827
Added historical Intraday data request for ESM22-CME to the queue. | 2022-09-10 09:55:55.827
Intraday data recording state for symbol ESM22-CME is set to download 'Pending'. | 2022-09-10 09:55:55.827
Triggering next historical data download in queue. | 2022-09-10 09:55:55.827
HD Request # 1 | Downloading Intraday chart data for ESM22-CME to the file ESM22-CME.scid. Service: DTCSubInstance | 2022-09-10 09:55:55.828
HD Request # 1 | Download start date-time: 2022-04-08 16:59:59.000000. File last date-time: 2022-04-08 16:59:59.849000 | 2022-09-10 09:55:55.828
HD Request # 1 | Using server: 127.0.0.1 port 11098 | 2022-09-10 09:55:55.829
Socket (1) | Creating socket. | 2022-09-10 09:55:55.829
Socket (1) | New receive buffer size: 5242880 | 2022-09-10 09:55:55.829
Socket (1) | Connecting to IP: 127.0.0.1. | 2022-09-10 09:55:55.829
HD Request # 1 | Setting DTC encoding to Binary VLS | 2022-09-10 09:55:55.848
HD Request # 1 | Sending historical data logon request message. | 2022-09-10 09:55:55.848
HD Request # 1 | Requesting Intraday data. Start date-time: 2022-04-08 16:59:59. Record interval: 0. Symbol: ESM22-CME | 2022-09-10 09:55:55.849
HD Request # 1 | Data is being downloaded from a remote source. Download will start when this is done. | 2022-09-10 09:55:55.851
Added historical Intraday data request for MESU22_FUT_CME to the queue. | 2022-09-10 09:55:56.098
Intraday data recording state for symbol MESU22_FUT_CME is set to download 'Pending'. | 2022-09-10 09:55:56.098
Triggering next historical data download in queue. | 2022-09-10 09:55:56.098
MESU22_FUT_CME #2 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-09-10 09:55:56.157
ESM22-CME #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-09-10 09:55:56.170
HD Request # 1 | Decompressing data. | 2022-09-10 09:55:56.858
HD Request # 1 | Receiving Intraday data for ESM22-CME starting at 2022-04-08 16:59:59.170000 | 2022-09-10 09:55:56.858
Socket (1) | CloseSocket call. | 2022-09-10 09:55:56.858
Historical data download thread signaled to stop. | 2022-09-10 09:55:56.858
HD Request # 1 | Received 4 Intraday data records from 2022-04-08 16:59:59.170000 to 2022-04-08 16:59:59.849000 (0.7 seconds) and wrote 0 records for ESM22-CME | 2022-09-10 09:55:56.858
Socket (1) | Shutdown started. Waiting for graceful close. | 2022-09-10 09:55:56.858
HD Request # 1 | Completion time: 1s. | 2022-09-10 09:55:56.858
HD Request # 1 | Intraday data download complete for ESM22-CME. Unique request ID: 1 | 2022-09-10 09:55:56.858
Removing historical data download ID 1. | 2022-09-10 09:55:56.858
HD Request # 1 | Enabling Intraday chart updating for symbol. | 2022-09-10 09:55:56.858

Triggering next historical data download in queue. | 2022-09-10 09:55:56.858
Historical data for ESM22-CME is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2022-09-10 09:55:56.858
HD Request # 2 | Downloading Intraday chart data for MESU22_FUT_CME to the file MESU22_FUT_CME.scid. Service: DTCSubInstance | 2022-09-10 09:55:56.859
Socket (1) | Socket gracefully closed by remote side. | 2022-09-10 09:55:56.859
Socket (1) | Closed. | 2022-09-10 09:55:56.859
HD Request # 2 | Download start date-time: 2022-09-09 16:59:59.000000. File last date-time: 2022-09-09 16:59:59.331000 | 2022-09-10 09:55:56.860
HD Request # 2 | Using server: 127.0.0.1 port 11098 | 2022-09-10 09:55:56.860
Socket (1) | Creating socket. | 2022-09-10 09:55:56.860
Socket (1) | New receive buffer size: 5242880 | 2022-09-10 09:55:56.860
Socket (1) | Connecting to IP: 127.0.0.1. | 2022-09-10 09:55:56.860
HD Request # 2 | Setting DTC encoding to Binary VLS | 2022-09-10 09:55:56.867
HD Request # 2 | Sending historical data logon request message. | 2022-09-10 09:55:56.867
HD Request # 2 | Requesting Intraday data. Start date-time: 2022-09-09 16:59:59. Record interval: 0. Symbol: MESU22_FUT_CME | 2022-09-10 09:55:56.868
HD Request # 2 | Data is being downloaded from a remote source. Download will start when this is done. | 2022-09-10 09:55:56.869

DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 11099 | 2022-09-10 09:55:57.621
DTC Client socket (2) | Creating socket. | 2022-09-10 09:55:57.622
DTC Client socket (2) | New receive buffer size: 5242880 | 2022-09-10 09:55:57.622
DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2022-09-10 09:55:57.622
DTC - Sub Instance | Network connection to server complete. | 2022-09-10 09:55:57.625
DTC - Sub Instance | Starting socket receive thread. | 2022-09-10 09:55:57.625
DTC - Sub Instance | Sending encoding request to server: Binary VLS. Compression: none | 2022-09-10 09:55:57.625
DTC - Sub Instance | Setting DTC encoding to Binary VLS | 2022-09-10 09:55:57.630
DTC - Sub Instance | Sending logon request message. | 2022-09-10 09:55:57.630
DTC - Sub Instance | Received logon response. | 2022-09-10 09:55:57.633
DTC - Sub Instance | Server Name: SC DTC Server. Build=42981. | 2022-09-10 09:55:57.633
DTC - Sub Instance | Server protocol version: 8. Client protocol version: 8 | 2022-09-10 09:55:57.633
DTC - Sub Instance | Successfully connected. Connected to SC DTC Protocol server. Service=sc_futures_direct.dtc.trading|SymbolSettings=sc_futures_direct.dtc.trading. | 2022-09-10 09:55:57.633
DTC - Sub Instance | Trading is supported. | 2022-09-10 09:55:57.633
DTC - Sub Instance | Order cancel and replace is supported. | 2022-09-10 09:55:57.633
DTC - Sub Instance | OCO Orders supported. | 2022-09-10 09:55:57.633
DTC - Sub Instance | Bracket Orders supported. | 2022-09-10 09:55:57.633
DTC - Sub Instance | Connected to server complete. | 2022-09-10 09:55:57.633
Triggering next historical data download in queue. | 2022-09-10 09:55:57.635
Triggering next historical data download in queue. | 2022-09-10 09:55:57.635
Triggering next historical data download in queue. | 2022-09-10 09:55:57.635
Triggering next historical data download in queue. | 2022-09-10 09:55:57.635
Checking for new symbol settings. Requested symbol settings MD5 for service code sc_futures_direct.dtc.trading. Request ID: 1. | 2022-09-10 09:55:57.648
No download requests in the queue to start downloads for. | 2022-09-10 09:55:57.648
No download requests in the queue to start downloads for. | 2022-09-10 09:55:57.648
No download requests in the queue to start downloads for. | 2022-09-10 09:55:57.648
Using symbol data fast lookup vector | 2022-09-10 09:55:57.804
Teton CME Order Routing | Starting real-time market data updates for: ESM22-CME. ID: 1 | 2022-09-10 09:55:57.804
Teton CME Order Routing | Requesting security definition data for: ESM22-CME. ID: 1 | 2022-09-10 09:55:57.811
Added historical Intraday data request for ESM22-CME to the queue. | 2022-09-10 09:55:57.811
Intraday data recording state for symbol ESM22-CME is set to download 'Pending'. | 2022-09-10 09:55:57.811
Triggering next historical data download in queue. | 2022-09-10 09:55:57.811
Teton CME Order Routing | Received security definition for symbol ESM22-CME | 2022-09-10 09:55:57.818
Teton CME Order Routing | Starting real-time market data updates for: MESU22_FUT_CME. ID: 2 | 2022-09-10 09:55:58.100
Teton CME Order Routing | Requesting security definition data for: MESU22_FUT_CME. ID: 2 | 2022-09-10 09:55:58.100
Teton CME Order Routing | Received security definition for symbol MESU22_FUT_CME | 2022-09-10 09:55:58.106
Symbol settings MD5 received. Request ID: 1. | 2022-09-10 09:55:59.546
Symbol settings are up-to-date for sc_futures_direct.dtc.trading. | 2022-09-10 09:55:59.546
ESU22_FUT_CME [C] #2 | Reloading chart. | 2022-09-10 09:56:01.340
NQU22_FUT_CME [C] #11 | Reloading chart. | 2022-09-10 09:56:01.386
RTYU22_FUT_CME [C] #12 | Reloading chart. | 2022-09-10 09:56:01.428
ESU22_FUT_CME [C] #1 | Reloading chart. | 2022-09-10 09:56:01.477
ESU22_FUT_CME [CV] #4 | Reloading chart. | 2022-09-10 09:56:01.524
ESU22_FUT_CME [CV] #4 | Performing continuous chart historical Daily data download for symbol ESU22_FUT_CME starting at last date in file. | 2022-09-10 09:56:01.631
Added historical Daily data request for ESU22_FUT_CME to the queue. | 2022-09-10 09:56:01.631
Triggering next historical data download in queue. | 2022-09-10 09:56:01.631
ESU22_FUT_CME [CV] #4 | Waiting for historical downloads to complete with the IDs: 4, | 2022-09-10 09:56:01.842
Teton CME Order Routing | Starting real-time market data updates for: ESU22_FUT_CME. ID: 3 | 2022-09-10 09:56:01.932
Teton CME Order Routing | Requesting security definition data for: ESU22_FUT_CME. ID: 3 | 2022-09-10 09:56:01.932
Added historical Intraday data request for ESU22_FUT_CME to the queue. | 2022-09-10 09:56:01.932
Intraday data recording state for symbol ESU22_FUT_CME is set to download 'Pending'. | 2022-09-10 09:56:01.932
Triggering next historical data download in queue. | 2022-09-10 09:56:01.932
Teton CME Order Routing | Starting real-time market data updates for: NQU22_FUT_CME. ID: 4 | 2022-09-10 09:56:01.938
Teton CME Order Routing | Requesting security definition data for: NQU22_FUT_CME. ID: 4 | 2022-09-10 09:56:01.938
Added historical Intraday data request for NQU22_FUT_CME to the queue. | 2022-09-10 09:56:01.938
Intraday data recording state for symbol NQU22_FUT_CME is set to download 'Pending'. | 2022-09-10 09:56:01.938
Triggering next historical data download in queue. | 2022-09-10 09:56:01.938
Teton CME Order Routing | Starting real-time market data updates for: RTYU22_FUT_CME. ID: 5 | 2022-09-10 09:56:01.943
Teton CME Order Routing | Requesting security definition data for: RTYU22_FUT_CME. ID: 5 | 2022-09-10 09:56:01.943
Added historical Intraday data request for RTYU22_FUT_CME to the queue. | 2022-09-10 09:56:01.943
Intraday data recording state for symbol RTYU22_FUT_CME is set to download 'Pending'. | 2022-09-10 09:56:01.943
Triggering next historical data download in queue. | 2022-09-10 09:56:01.943
Teton CME Order Routing | Received security definition for symbol ESU22_FUT_CME | 2022-09-10 09:56:02.122
Teton CME Order Routing | Received security definition for symbol NQU22_FUT_CME | 2022-09-10 09:56:02.122
Teton CME Order Routing | Received security definition for symbol RTYU22_FUT_CME | 2022-09-10 09:56:02.122
Teton CME Order Routing | Received security definition for symbol NQU22_FUT_CME | 2022-09-10 09:56:02.279
Teton CME Order Routing | Received security definition for symbol RTYU22_FUT_CME | 2022-09-10 09:56:02.279
Requesting market depth updates for: ESM22-CME if supported. | 2022-09-10 09:56:02.627
Requesting market depth updates for: MESU22_FUT_CME if supported. | 2022-09-10 09:56:02.627
Teton CME Order Routing | Clearing market depth for ESM22-CME | 2022-09-10 09:56:02.628
Teton CME Order Routing | Clearing market depth for MESU22_FUT_CME | 2022-09-10 09:56:02.629
Teton CME Order Routing | Clearing market depth for MESU22_FUT_CME | 2022-09-10 09:56:02.629
HD Request # 2 | Decompressing data. | 2022-09-10 09:56:03.869
HD Request # 2 | Receiving Intraday data for MESU22_FUT_CME starting at 2022-09-09 16:59:59.137000 | 2022-09-10 09:56:03.872
Socket (1) | CloseSocket call. | 2022-09-10 09:56:03.872
Socket (1) | Shutdown started. Waiting for graceful close. | 2022-09-10 09:56:03.872
Socket (1) | Socket gracefully closed by remote side. | 2022-09-10 09:56:03.879
Socket (1) | Closed. | 2022-09-10 09:56:03.879
Historical data download thread signaled to stop. | 2022-09-10 09:56:03.901
HD Request # 2 | Received 3 Intraday data records from 2022-09-09 16:59:59.137000 to 2022-09-09 16:59:59.331000 (0.2 seconds) and wrote 0 records for MESU22_FUT_CME | 2022-09-10 09:56:03.901
HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2022-09-09 20:59:59.331000 | 2022-09-10 09:56:03.901
HD Request # 2 | Completion time: 7s. | 2022-09-10 09:56:03.901
HD Request # 2 | Intraday data download complete for MESU22_FUT_CME. Unique request ID: 2 | 2022-09-10 09:56:03.901
Removing historical data download ID 2. | 2022-09-10 09:56:03.901
Real-time Intraday chart data file updates started for MESU22_FUT_CME | 2022-09-10 09:56:03.902
Intraday chart data file opened for MESU22_FUT_CME | 2022-09-10 09:56:03.902
HD Request # 2 | Enabling Intraday chart updating for symbol. | 2022-09-10 09:56:03.902

Triggering next historical data download in queue. | 2022-09-10 09:56:03.902
Initiating new historical data download for MESU22_FUT_CME to get the latest data since the download was started while not connected to primary service. | 2022-09-10 09:56:03.902
Added historical Intraday data request for MESU22_FUT_CME to the queue. | 2022-09-10 09:56:03.902
Intraday data recording state for symbol MESU22_FUT_CME is set to download 'Pending'. | 2022-09-10 09:56:03.902
HD Request # 3 | Downloading Intraday chart data for MESU22_FUT_CME to the file MESU22_FUT_CME.scid. Service: cme | 2022-09-10 09:56:03.902
HD Request # 3 | Download start date-time: 2022-09-09 16:59:59.000000. File last date-time: 2022-09-09 16:59:59.331000 | 2022-09-10 09:56:03.902
HD Request # 3 | Using server: ds23.sierracharts.com port 10149 | 2022-09-10 09:56:03.903
Socket (1) | Creating socket. | 2022-09-10 09:56:03.904
Socket (1) | New receive buffer size: 5242880 | 2022-09-10 09:56:03.904
Socket (1) | Connecting to IP: 216.1.90.130. | 2022-09-10 09:56:03.904
HD Request # 3 | Setting DTC encoding to Binary VLS | 2022-09-10 09:56:04.094
HD Request # 3 | Sending historical data logon request message. | 2022-09-10 09:56:04.094
HD Request # 3 | Requesting Intraday data. Start date-time: 2022-09-09 16:59:59. Record interval: 0. Symbol: MESU22 | 2022-09-10 09:56:04.221
HD Request # 3 | Decompressing data. | 2022-09-10 09:56:04.301
HD Request # 3 | Receiving Intraday data for MESU22_FUT_CME starting at 2022-09-09 16:59:59.137000 | 2022-09-10 09:56:04.336
Socket (1) | CloseSocket call. | 2022-09-10 09:56:04.338
Socket (1) | Shutdown started. Waiting for graceful close. | 2022-09-10 09:56:04.338
Historical data download thread signaled to stop. | 2022-09-10 09:56:04.338
HD Request # 3 | Received 3 Intraday data records from 2022-09-09 16:59:59.137000 to 2022-09-09 16:59:59.331000 (0.2 seconds) and wrote 0 records for MESU22_FUT_CME | 2022-09-10 09:56:04.338
HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2022-09-09 20:59:59.331000 | 2022-09-10 09:56:04.338
HD Request # 3 | Completion time: 1s. | 2022-09-10 09:56:04.338
HD Request # 3 | Intraday data download complete for MESU22_FUT_CME. Unique request ID: 8 | 2022-09-10 09:56:04.338
Removing historical data download ID 8. | 2022-09-10 09:56:04.338
Real-time Intraday chart data file updates started for MESU22_FUT_CME | 2022-09-10 09:56:04.338
Intraday chart data file opened for MESU22_FUT_CME | 2022-09-10 09:56:04.338
HD Request # 3 | Enabling Intraday chart updating for symbol. | 2022-09-10 09:56:04.338

Triggering next historical data download in queue. | 2022-09-10 09:56:04.338
HD Request # 4 | Downloading Intraday chart data for ESM22-CME to the file ESM22-CME.scid. Service: DTCSubInstance | 2022-09-10 09:56:04.338
HD Request # 4 | Download start date-time: 2022-04-08 16:59:59.000000. File last date-time: 2022-04-08 16:59:59.849000 | 2022-09-10 09:56:04.339
HD Request # 4 | Using server: 127.0.0.1 port 11098 | 2022-09-10 09:56:04.339
Socket (3) | Creating socket. | 2022-09-10 09:56:04.339
Socket (3) | New receive buffer size: 5242880 | 2022-09-10 09:56:04.339
Socket (3) | Connecting to IP: 127.0.0.1. | 2022-09-10 09:56:04.339
HD Request # 4 | Setting DTC encoding to Binary VLS | 2022-09-10 09:56:04.402
HD Request # 4 | Sending historical data logon request message. | 2022-09-10 09:56:04.402
HD Request # 4 | Requesting Intraday data. Start date-time: 2022-04-08 16:59:59. Record interval: 0. Symbol: ESM22-CME | 2022-09-10 09:56:04.404
HD Request # 4 | Data is being downloaded from a remote source. Download will start when this is done. | 2022-09-10 09:56:04.405
Socket (1) | Socket gracefully closed by remote side. | 2022-09-10 09:56:04.424
Socket (1) | Closed. | 2022-09-10 09:56:04.424
HD Request # 4 | Decompressing data. | 2022-09-10 09:56:05.579
HD Request # 4 | Receiving Intraday data for ESM22-CME starting at 2022-04-08 16:59:59.170000 | 2022-09-10 09:56:05.593
Socket (3) | CloseSocket call. | 2022-09-10 09:56:05.593
Socket (3) | Shutdown started. Waiting for graceful close. | 2022-09-10 09:56:05.593
Historical data download thread signaled to stop. | 2022-09-10 09:56:05.593
HD Request # 4 | Received 4 Intraday data records from 2022-04-08 16:59:59.170000 to 2022-04-08 16:59:59.849000 (0.7 seconds) and wrote 0 records for ESM22-CME | 2022-09-10 09:56:05.593
HD Request # 4 | Add time&sales data | Remembered last file record date-time: 2022-04-08 20:59:59.849000 | 2022-09-10 09:56:05.594
HD Request # 4 | Completion time: 1s. | 2022-09-10 09:56:05.594
HD Request # 4 | Intraday data download complete for ESM22-CME. Unique request ID: 3 | 2022-09-10 09:56:05.594
Removing historical data download ID 3. | 2022-09-10 09:56:05.594
Real-time Intraday chart data file updates started for ESM22-CME | 2022-09-10 09:56:05.594
Intraday chart data file opened for ESM22-CME | 2022-09-10 09:56:05.594
HD Request # 4 | Enabling Intraday chart updating for symbol. | 2022-09-10 09:56:05.594

Triggering next historical data download in queue. | 2022-09-10 09:56:05.594
HD Request # 5 | Downloading Historical Daily chart data for ESU22_FUT_CME. Starting date: 2022-09-07. Service: DTCSubInstance | 2022-09-10 09:56:05.598
HD Request # 5 | Using server: 127.0.0.1 port 11098 | 2022-09-10 09:56:05.598
Socket (1) | Creating socket. | 2022-09-10 09:56:05.598
Socket (1) | New receive buffer size: 5242880 | 2022-09-10 09:56:05.598
Socket (1) | Connecting to IP: 127.0.0.1. | 2022-09-10 09:56:05.598
Socket (3) | Socket gracefully closed by remote side. | 2022-09-10 09:56:05.660
Socket (3) | Closed. | 2022-09-10 09:56:05.660
HD Request # 5 | Setting DTC encoding to Binary VLS | 2022-09-10 09:56:05.672
HD Request # 5 | Sending historical data logon request message. | 2022-09-10 09:56:05.672
HD Request # 5 | Requesting historical Daily data starting at 2022-09-07. | 2022-09-10 09:56:05.673
HD Request # 5 | Data is being downloaded from a remote source. Download will start when this is done. | 2022-09-10 09:56:05.674
HD Request # 5 | Decompressing data. | 2022-09-10 09:56:07.676
HD Request # 5 | Receiving historical Daily data for ESU22_FUT_CME starting at 2022-09-07. | 2022-09-10 09:56:07.749
HD Request # 5 | Writing historical Daily data to the file ESU22_FUT_CME.dly. | 2022-09-10 09:56:07.749
Socket (1) | CloseSocket call. | 2022-09-10 09:56:07.755
Historical data download thread signaled to stop. | 2022-09-10 09:56:07.760
HD Request # 5 | Received 3 Daily data records from 2022-09-07 00:00:00 to 2022-09-09 00:00:00 (3.0 days) and wrote 3 records for ESU22_FUT_CME | 2022-09-10 09:56:07.760
HD Request # 5 | Completion time: 2s. | 2022-09-10 09:56:07.760
HD Request # 5 | Daily data download complete for ESU22_FUT_CME. Unique request ID: 4 | 2022-09-10 09:56:07.760
Removing historical data download ID 4. | 2022-09-10 09:56:07.760

Socket (1) | Shutdown started. Waiting for graceful close. | 2022-09-10 09:56:07.760
Triggering next historical data download in queue. | 2022-09-10 09:56:07.760
HD Request # 6 | Downloading Intraday chart data for ESU22_FUT_CME to the file ESU22_FUT_CME.scid. Service: cme | 2022-09-10 09:56:07.760
HD Request # 6 | Download start date-time: 2022-09-09 16:59:59.000000. File last date-time: 2022-09-09 16:59:59.570001 | 2022-09-10 09:56:07.761
HD Request # 6 | Using server: ds21.sierracharts.com port 10150 | 2022-09-10 09:56:07.761
Socket (3) | Creating socket. | 2022-09-10 09:56:07.761
Socket (3) | New receive buffer size: 5242880 | 2022-09-10 09:56:07.761
Socket (3) | Connecting to IP: 216.1.90.129. | 2022-09-10 09:56:07.761
Socket (1) | Socket gracefully closed by remote side. | 2022-09-10 09:56:07.772
Socket (1) | Closed. | 2022-09-10 09:56:07.772
HD Request # 6 | Setting DTC encoding to Binary VLS | 2022-09-10 09:56:07.937
HD Request # 6 | Sending historical data logon request message. | 2022-09-10 09:56:07.937
ESU22_FUT_CME [CV] #4 | Download is complete for all contract months in chart. Proceeding with data load. | 2022-09-10 09:56:08.060
ESU22_FUT_CME [CV] #4 | Reloading chart. | 2022-09-10 09:56:08.082
HD Request # 6 | Requesting Intraday data. Start date-time: 2022-09-09 16:59:59. Record interval: 0. Symbol: ESU22 | 2022-09-10 09:56:08.506
HD Request # 6 | Decompressing data. | 2022-09-10 09:56:08.581
HD Request # 6 | Receiving Intraday data for ESU22_FUT_CME starting at 2022-09-09 16:59:59.570000 | 2022-09-10 09:56:08.618
Socket (3) | CloseSocket call. | 2022-09-10 09:56:08.618
ESU22_FUT_CME [CV] #4 | Reloading chart. | 2022-09-10 09:56:08.618
Socket (3) | Shutdown started. Waiting for graceful close. | 2022-09-10 09:56:08.640
Socket (3) | Socket gracefully closed by remote side. | 2022-09-10 09:56:08.716
Socket (3) | Closed. | 2022-09-10 09:56:08.716
Historical data download thread signaled to stop. | 2022-09-10 09:56:08.854
HD Request # 6 | Received 2 Intraday data records from 2022-09-09 16:59:59.570000 to 2022-09-09 16:59:59.570001 (0.0 seconds) and wrote 0 records for ESU22_FUT_CME | 2022-09-10 09:56:08.854
HD Request # 6 | Add time&sales data | Remembered last file record date-time: 2022-09-09 20:59:59.570001 | 2022-09-10 09:56:08.855
HD Request # 6 | Completion time: 1s. | 2022-09-10 09:56:08.855
HD Request # 6 | Intraday data download complete for ESU22_FUT_CME. Unique request ID: 5 | 2022-09-10 09:56:08.855
Removing historical data download ID 5. | 2022-09-10 09:56:08.855
Real-time Intraday chart data file updates started for ESU22_FUT_CME | 2022-09-10 09:56:08.855
Intraday chart data file opened for ESU22_FUT_CME | 2022-09-10 09:56:08.855
HD Request # 6 | Enabling Intraday chart updating for symbol. | 2022-09-10 09:56:08.855

Triggering next historical data download in queue. | 2022-09-10 09:56:08.855
HD Request # 7 | Downloading Intraday chart data for NQU22_FUT_CME to the file NQU22_FUT_CME.scid. Service: cme | 2022-09-10 09:56:08.855
HD Request # 7 | Download start date-time: 2022-09-09 16:59:59.000000. File last date-time: 2022-09-09 16:59:59.529001 | 2022-09-10 09:56:08.855
HD Request # 7 | Using server: ds23.sierracharts.com port 10149 | 2022-09-10 09:56:08.865
Socket (1) | Creating socket. | 2022-09-10 09:56:08.908
Socket (1) | New receive buffer size: 5242880 | 2022-09-10 09:56:08.908
Socket (1) | Connecting to IP: 216.1.90.130. | 2022-09-10 09:56:08.908
HD Request # 7 | Setting DTC encoding to Binary VLS | 2022-09-10 09:56:09.121
HD Request # 7 | Sending historical data logon request message. | 2022-09-10 09:56:09.121
HD Request # 7 | Requesting Intraday data. Start date-time: 2022-09-09 16:59:59. Record interval: 0. Symbol: NQU22 | 2022-09-10 09:56:09.186
HD Request # 7 | Decompressing data. | 2022-09-10 09:56:09.259
HD Request # 7 | Receiving Intraday data for NQU22_FUT_CME starting at 2022-09-09 16:59:59.450000 | 2022-09-10 09:56:09.289
Socket (1) | CloseSocket call. | 2022-09-10 09:56:09.293
Historical data download thread signaled to stop. | 2022-09-10 09:56:09.293
HD Request # 7 | Received 10 Intraday data records from 2022-09-09 16:59:59.450000 to 2022-09-09 16:59:59.529001 (0.1 seconds) and wrote 0 records for NQU22_FUT_CME | 2022-09-10 09:56:09.293
HD Request # 7 | Add time&sales data | Remembered last file record date-time: 2022-09-09 20:59:59.529001 | 2022-09-10 09:56:09.293
HD Request # 7 | Completion time: 1s. | 2022-09-10 09:56:09.293
HD Request # 7 | Intraday data download complete for NQU22_FUT_CME. Unique request ID: 6 | 2022-09-10 09:56:09.293
Removing historical data download ID 6. | 2022-09-10 09:56:09.293
Real-time Intraday chart data file updates started for NQU22_FUT_CME | 2022-09-10 09:56:09.293
Intraday chart data file opened for NQU22_FUT_CME | 2022-09-10 09:56:09.293
HD Request # 7 | Enabling Intraday chart updating for symbol. | 2022-09-10 09:56:09.293

Triggering next historical data download in queue. | 2022-09-10 09:56:09.293
HD Request # 8 | Downloading Intraday chart data for RTYU22_FUT_CME to the file RTYU22_FUT_CME.scid. Service: cme | 2022-09-10 09:56:09.293
Socket (1) | Shutdown started. Waiting for graceful close. | 2022-09-10 09:56:09.294
HD Request # 8 | Download start date-time: 2022-09-09 16:59:53.000000. File last date-time: 2022-09-09 16:59:53.081001 | 2022-09-10 09:56:09.295
HD Request # 8 | Using server: ds21.sierracharts.com port 10150 | 2022-09-10 09:56:09.295
Socket (3) | Creating socket. | 2022-09-10 09:56:09.307
Socket (3) | New receive buffer size: 5242880 | 2022-09-10 09:56:09.307
Socket (3) | Connecting to IP: 216.1.90.129. | 2022-09-10 09:56:09.307
Socket (1) | Socket gracefully closed by remote side. | 2022-09-10 09:56:09.369
Socket (1) | Closed. | 2022-09-10 09:56:09.369
HD Request # 8 | Setting DTC encoding to Binary VLS | 2022-09-10 09:56:09.476
HD Request # 8 | Sending historical data logon request message. | 2022-09-10 09:56:09.476
HD Request # 8 | Requesting Intraday data. Start date-time: 2022-09-09 16:59:53. Record interval: 0. Symbol: RTYU22 | 2022-09-10 09:56:09.557
HD Request # 8 | Decompressing data. | 2022-09-10 09:56:09.651
HD Request # 8 | Receiving Intraday data for RTYU22_FUT_CME starting at 2022-09-09 16:59:53.081000 | 2022-09-10 09:56:09.651
Socket (3) | CloseSocket call. | 2022-09-10 09:56:09.651
Historical data download thread signaled to stop. | 2022-09-10 09:56:09.651
HD Request # 8 | Received 2 Intraday data records from 2022-09-09 16:59:53.081000 to 2022-09-09 16:59:53.081001 (0.0 seconds) and wrote 0 records for RTYU22_FUT_CME | 2022-09-10 09:56:09.651
Socket (3) | Shutdown started. Waiting for graceful close. | 2022-09-10 09:56:09.652
HD Request # 8 | Add time&sales data | Remembered last file record date-time: 2022-09-09 20:59:53.081001 | 2022-09-10 09:56:09.652
HD Request # 8 | Completion time: 0s. | 2022-09-10 09:56:09.652
HD Request # 8 | Intraday data download complete for RTYU22_FUT_CME. Unique request ID: 7 | 2022-09-10 09:56:09.652
Removing historical data download ID 7. | 2022-09-10 09:56:09.652
Real-time Intraday chart data file updates started for RTYU22_FUT_CME | 2022-09-10 09:56:09.652
Intraday chart data file opened for RTYU22_FUT_CME | 2022-09-10 09:56:09.652
HD Request # 8 | Enabling Intraday chart updating for symbol. | 2022-09-10 09:56:09.652

Triggering next historical data download in queue. | 2022-09-10 09:56:09.652
No download requests in the queue to start downloads for. | 2022-09-10 09:56:09.652
Socket (3) | Socket gracefully closed by remote side. | 2022-09-10 09:56:09.768
Socket (3) | Closed. | 2022-09-10 09:56:09.768
[2022-09-12 17:36:29]
Sierra_Chart Engineering - Posts: 19938
Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings

Follow the instructions below for the symbol you have missing data with:


Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download".

After about a minute provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

We will then determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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