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Direct MessagesDate/Time: Fri, 26 Apr 2024 12:09:15 +0000
Denali Feed + Leeloo Rithmic Evaluation Account Not working
View Count: 395
| [2022-08-02 09:51:01] |
| G33K - Posts: 2 |
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Here is my current setup - I have Service 11 with Activated Denali feed - I have an evaluation account with Leeloo that is Rithmic Problem: - When I connect just my denali feed everything works as expected. I get all of the correct data and an [M] in the chart - When I then connect to Rithmic to be able to select the evaluation account the Denali feed does not take over Steps I have taken to troubleshoot: 1. Within the Rithmic DTC I only added account login information. I removed the market data and historical data fields 2. I have confirmed that Data/Trade Service Settings >> Common Settings >> Allow support for Sierra Chart Data Feeds is set to Yes 3. I have upgraded to the latest version of SC 2419 Speaking to others they say that it is possible to have the Denali feed running the data and still be able to trade on an evalutation account like Leeloo. Please advise |
| [2022-08-02 15:01:13] |
| SC Support - Posts: 1794 |
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Hi G33K, I can give you a quick call if you wish?
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| [2022-08-03 07:03:51] |
| Sierra_Chart Engineering - Posts: 14097 |
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The issue is you need to connect at least once a month to a funded trading account to use one of the CME Group exchange fees for nonprofessionals. Refer to: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-08-03 07:04:36
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| [2022-08-03 09:34:03] |
| G33K - Posts: 2 |
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That solved the issue! Thank you!
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