Login Page - Create Account

Support Board


Date/Time: Fri, 29 Mar 2024 04:49:25 +0000



Problem with data speed

View Count: 1008

[2014-05-08 13:31:10]
golan_82 - Posts: 24
Hi , I upgraded my sierra from 1077 to 1132 and I now feel a hugh delay in the data flow , the data comes very slowly , not flowing as it used to be in 1077 version. I'm using OEC data feed
what should I do?

thanks
[2014-05-08 16:33:02]
Sierra Chart Engineering - Posts: 104368
We have heard about this with OEC and reported the problem to OEC. This is an OEC issue. The reason you notice a difference is because Sierra Chart now uses a different connection method to OEC. It uses the FAST data feed.

Refer to help topic 4 here:
Http://www.sierrachart.com/index.php?l=doc/helpdetails4.html

As far as what you should do. You can choose one of the following:

Do not use OEC. Sierra Chart supports many other Trading services:
http://www.sierrachart.com/index.php?l=doc/data.php

Use the Sierra Chart Real-time and Historical Exchange Data Feed:
http://www.sierrachart.com/index.php?l=doc/SierraChartRealTimeFuturesStockDataFeed.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account