Login Page - Create Account

Support Board


Date/Time: Sat, 27 Apr 2024 18:37:32 +0000



Post From: Problem with data speed

[2014-05-08 16:33:02]
Sierra Chart Engineering - Posts: 104368
We have heard about this with OEC and reported the problem to OEC. This is an OEC issue. The reason you notice a difference is because Sierra Chart now uses a different connection method to OEC. It uses the FAST data feed.

Refer to help topic 4 here:
Http://www.sierrachart.com/index.php?l=doc/helpdetails4.html

As far as what you should do. You can choose one of the following:

Do not use OEC. Sierra Chart supports many other Trading services:
http://www.sierrachart.com/index.php?l=doc/data.php

Use the Sierra Chart Real-time and Historical Exchange Data Feed:
http://www.sierrachart.com/index.php?l=doc/SierraChartRealTimeFuturesStockDataFeed.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing