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Date/Time: Thu, 19 Jun 2025 00:38:28 +0000



Seroius bid ask volume lag in fxcm and morningstar forex data

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[2022-07-08 15:20:54]
User447007 - Posts: 41
I sarted to watch chfjpy at 10 am, where there was no volume spike at 8:40 . I used fxcm data. ( I attached picture)
The chart remained the same at least for 30 minutes. Than I opened another pair in that window ( in watchlist mode)
and when i reopened chfjpy the chart showed a big volume spike, 2 hours earlier at 8:40 am.
I also checked later in morningstar database, where 2 hours later there was no volume spike at all!! ( attached)
I know that you calculate that bid-ask volume, but what time does it take for you, and what could
cause that kind of divergency, as this spike is a seroius difference.
https://www.sierrachart.com/image.php?Image=1657292979430.png
https://www.sierrachart.com/image.php?Image=1657293501963.png
imagefxcm.jpg / V - Attached On 2022-07-08 14:58:23 UTC - Size: 119.09 KB - 171 views
imagemorningstar.jpg / V - Attached On 2022-07-08 14:58:40 UTC - Size: 119.95 KB - 161 views
Attachment Deleted.
[2022-07-09 08:37:54]
Sierra Chart Engineering - Posts: 104368
We are not understanding this. And furthermore, the data for these data feeds is passed through as it is received from the source feeds (FXCM and MorningStar). We do not have any control over that data.

If there is any incomplete data, re-download the data:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart

Make sure you are not using any volume filtering:
Chart Settings: Volume Filter (Chart >> Chart Settings >> Data Limiting >> Volume Filter Settings menu)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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Date Time Of Last Edit: 2022-07-09 08:42:23

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