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Direct MessagesDate/Time: Wed, 01 May 2024 05:47:53 +0000
Turns into Sim mode, when enter a position
View Count: 1438
| [2022-07-01 09:19:07] |
| arturkeil2806 - Posts: 3 |
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Hello, I'm using SC package 11 with Denali feed. Broker is AMP. Since some days SC turns me into SIM mode as soon as I enter a position. Does anyone had this already or can help me to solve this issue. It's frustrating. Attached is a Screenshot from the message log, which shows up when I enter a position. Let me know if I have to provide more information. Thank You in advance! Regards, Artur |
 MessageLog072022.png / V - Attached On 2022-07-01 09:18:33 UTC - Size: 27.82 KB - 111 views |
| [2022-07-01 14:11:33] |
| John - SC Support - Posts: 31240 |
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When this occurs, it means that you are not connected to your trading account, but rather your Global Settings >> Data/Trade Service Settings >> Main Settings >> Current Selected Service is set to SC Data - All Services. If you tell us what trading service you are trying to connect to, then we can point you to the proper setup instructions. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-07-02 15:12:56] |
| britkid99 - Posts: 1 |
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I too have this problem of trade defaulting to sim mode when entering a trade. I have just upgraded to Package 10 and have CME data for Denali feed. I login to CQG WebAPI first and then to SC Data - All Services. Is this still correct. If so what else am I doing wrong? Regards Neil |
| [2022-07-02 16:46:54] |
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No you need to keep Sierra Chart connected to the CQG Web API. Refer to: Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services This is the solution also for the first post. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-07-06 07:31:07
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| [2022-07-08 16:03:45] |
| arturkeil2806 - Posts: 3 |
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Hello, sorry for the late reply, but I was on a leave. So far I followed the instructions but it did not help. I have on AMP the CQG Order Routing Only option chosen. In SC I have package 11 with Denali Feed. In my Global Settings >> Data/Trade Service Settings >> Main Settings >> Current Selected Service is set to SC Data - All Services I tried to connect to CQG for a minute and switched back, but it did not help. Which solutions do you have? Thanks and best regards, Artur |
| [2022-07-08 16:53:02] |
| John - SC Support - Posts: 31240 |
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You need to just connect to your CQG account and leave it connected. Refer to the Setup Instructions at the following link: CQG Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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