Login Page - Create Account

Support Board


Date/Time: Fri, 29 Mar 2024 08:26:47 +0000



Bids and Asks on the Chart DOM buy and sell columns

View Count: 306

[2022-06-28 19:14:17]
MeowthTradez - Posts: 44
I'm having a hard time figuring out how to show bids and asks inside the buy and sell columns in the chart DOM. When I create a new trade DOM it shows the bids and asks inside the columns where you click to place your orders but my chart DOM doesn't have them.
[2022-06-28 19:45:04]
John - SC Support - Posts: 30444
From what you state, you must have the wrong columns displayed in the Chart. Select Trade >> Customize Chart/Trade DOM Columns and ensure you have either of the following columns displayed:
- Bid Size/Buy Column and Ask Size/Sell Column

or

- Bid Size and Ask Size

Refer to the following information for customizing columns
Global Trade Settings Windows: Customize Chart/Trade DOM Columns (Chart Specific)

--

If you do not have any columns showing, then you need to select either Trade >> Trading Chart DOM On or Show Market Data Columns. Refer to the following:
Trade Menu: Trading Chart DOM On (Trade menu)
Trade Menu: Show Market Data Columns (Trade menu)

-----------

Separately, our servers are showing that you are using the Teton Order Routing Service, but you are not setup to get any real-time data from our Denali Exchange Data Feed. This would mean that you are using delayed data. In order to get the real-time data, you will need to go through the instructions at the following link:
Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges*
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-06-28 19:50:58]
MeowthTradez - Posts: 44
That did it! ty

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account